Digital Experimentation Strategist

Job not on LinkedIn

🔥 12 hours ago

🎸 Tennessee – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

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Logo of St. Jude Children's Research Hospital - ALSAC

St. Jude Children's Research Hospital - ALSAC

1001 - 5000 employees

🏥 Healthcare

🤲 Charity

🤝 Non-profit

Healthcare • Charity • Non-profit

St. Jude Children's Research Hospital - ALSAC is a not-for-profit pediatric research hospital and its fundraising arm (ALSAC) focused on understanding, treating, and defeating childhood cancer and other life-threatening pediatric diseases. St. Jude provides clinical care (with a stated policy that families never receive a bill), conducts basic and clinical research, runs clinical trials and global research initiatives, trains clinicians and researchers, and operates extensive fundraising, donor services, events, and awareness programs to support its mission. The organization is a 501(c)(3) charity with public donation, volunteering, and fundraising activities.

📋 Description

• Serve as the organization’s subject matter expert for digital experimentation and decision science • Lead the end-to-end experimentation process, including identifying and sizing opportunities, defining key decisions, selecting success metrics and testing methodologies, and translating results into recommendations and future testing roadmaps • Oversee the design, execution, and analysis of digital experiments optimizing donor and supporter engagement and conversion across digital channels and platforms • Establish and lead governance, training, processes, and support to foster experimentation and data-driven decision-making • Identify learning needs and train internal users on statistical methodologies and experimentation best practices • Lead experimentation tools and technology operations, partnering with Product on capabilities, enhancements, best practices, and use cases • Lead defining, hypothesizing, testing, evaluating, reporting, and implementing digital experiments • Develop statistical insight and decision-science practices • Manage centralized experimentation resources, templates, and repositories • Partner with product teams to build educational curriculum and apply experimentation tools and techniques

🎯 Requirements

• Bachelor’s degree in Business, Computer Science, Mathematics, or related field and 5+ years of direct experience strategically supporting scaled testing, experimentation, and decision science within a sizeable organization, including 3+ years of proven experience in training and governing others in experimentation methodologies; OR 8+ years of direct experience without a degree • Experience weighing pragmatism against robust measurement to design and complete experiments, including A/B/n testing and pre-post analysis • Experience coaching and mentoring junior team members and performing work through others • Demonstrated ability to solve complex problems, draw inferences from data, and use analysis skills to identify solutions • Excellent organizational skills, strong attention to detail, and ability to deliver projects supporting multiple business partners • Experience conducting user research, including usability testing, online surveys, focus groups, user observation, and field research • Applied understanding of quantitative, behavioral analysis, and statistical concepts • Knowledge of user interface design processes and methodology, and user-centered design principles and practices • Experience with Agile methodology and Jira • Experience partnering with cross-functional team members and developing creative approaches to problem-solving

🏖️ Benefits

• 401K Retirement Plan with 7% Employer Contribution • Exceptional Paid Time Off • Maternity / Paternity Leave • Infertility Treatment Program • Adoption Assistance • Education Assistance • Enterprise Learning and Development • Low-cost, low-deductible medical, dental, and vision insurance plans

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