Senior Account Technical Strategist, U.S. Public Sector

Job not on LinkedIn

🔥 15 hours ago

🏛️ District of Columbia, Florida, +2 more states – Remote

🏛️ District of Columbia – Remote 🐊 Florida – Remote 🦀 Maryland – Remote ⚔️ Virginia – Remote

💵 $104.6k - $156.9k / year

⏰ Full Time

🟠 Senior

👻 Ghost score 0%

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Cloud Software Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Software • Cloud Computing • Technology

Cloud Software Group is a leading cloud solution provider formed from the merger of Citrix and TIBCO. Serving over 100 million users worldwide, this company offers a suite of cloud-based products designed to facilitate remote work across various industries. Cloud Software Group is committed to fostering a diverse and inclusive workplace, emphasizing innovation and growth. The company seeks to empower its team to contribute to the future of work by leveraging diverse experiences and taking calculated risks.

📋 Description

• Own end-to-end technical strategy for a portfolio of complex North America Government federal accounts • Translate Department of War/DoD and agency mission priorities into multi-year Citrix technology roadmaps • Establish executive-level trusted-advisor relationships and governance across customer and partner ecosystems • Diagnose current-state architecture, constraints, and risks across classified and unclassified environments • Develop target-state architectures and decision frameworks • Codify reference architectures, security baselines, playbooks, and customer-ready narratives • Represent Citrix as a senior technical spokesperson with customer executives, industry forums, and strategic partners • Lead technical strategy for complex evaluations and competitive displacement • Define technical win strategies and executive messaging • Deliver executive-ready architecture briefings, technical reviews, and product demonstrations • Design and govern multi-product proofs of value with success criteria, test plans, and transition-to-production paths • Design and build proof-of-concept solutions for customer evaluations • Author and maintain executive-aligned technical roadmaps and customer success plans • Lead major incidents and escalations, including communications, trend analysis, root-cause reviews, and risk recommendations • Establish and run architecture boards, technical strategy reviews, value briefings, discovery workshops, and environment reviews • Orchestrate execution across sales, product, engineering, support, partners, and leadership • Provide decision-oriented updates and risk/issue briefs to internal leadership • Lead virtual teams and drive improvements to repeatable processes and standards • Provide regular updates on assigned accounts to sales, product, and leadership teams • Serve as primary contact for customer stability activity, escalation management, proactive communication, and supportability planning

🎯 Requirements

• Active United States Top Secret security clearance required • U.S. citizenship and residency in one of the 50 U.S. States or the District of Columbia required • Bachelor’s degree or equivalent experience required • 3-5 years of Sales Engineering and/or Consulting experience in high-tech, indirect sales, and procurement environments • Record of success driving customer adoption of technology • Ability to travel within assigned territory • Ability to work in and successfully navigate complex and matrixed organizations • Experience designing and delivering large-scale, mission-critical enterprise architectures using Citrix technologies • Experience with multi-domain, multi-enclave, and hybrid environments with stringent security and availability requirements • Mastery of Citrix Virtual Apps and Desktops / DaaS architecture • NetScaler / ADC design experience • Identity, access, and device posture concepts supporting ICAM and Zero Trust • Enterprise security and compliance alignment, including NIST 800-53 and RMF/ATO considerations • Networking and connectivity fundamentals for hybrid and multi-enclave architectures • Application delivery and lifecycle integration • Observability and operational excellence • Strong understanding of business processes and enterprise applications • Strong analytical, facilitation, and negotiation skills • Exceptional written and verbal communication skills • Citrix, Microsoft Azure, AWS, Google Cloud, or security certifications are beneficial but not required

🏖️ Benefits

• Healthcare benefits • Life insurance • Disability benefits • 401(k) plan and company match • Annual bonus eligibility • Sales incentives eligibility • Reasonable accommodation during the application process