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Forward Deployed Solution Strategist

Job not on LinkedIn

🕒 September 9

🇺🇸 United States – Remote

💵 $180k - $230k / year

⏰ Full Time

🟠 Senior

🔴 Lead

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Logo of Lyric

Lyric

51 - 200 employees

✈️ Travel

🏠 Real Estate

💼 Consulting

Travel • Real Estate • Consulting

Lyric is a company focused on empowering dreamers, creators, and explorers to build a more connected and creative world. With plans to expand into major cities like Los Angeles, Miami, DC, New Orleans, and Denver, Lyric aims to connect individuals and foster creativity. The company's mission suggests a focus on enabling connectivity and creativity in various urban settings.

📋 Description

• Own the strategic success of Lyric's largest enterprise accounts as the primary customer lead • Coordinate cross-functional teams to drive adoption, retention, and measurable customer value • Lead Quarterly Success Reviews, governance sessions, and executive engagements • Align customer stakeholders on account goals, business impact, and the product/platform roadmap • Embed within customer organizations to understand operational challenges, supply chain processes, and internal capabilities • Translate customer knowledge into solution strategies across scenario modeling, network analysis, operational planning, fulfillment, and AI/ML-powered use cases • Partner with Sales on joint account planning, renewal strategy, expansion pathways, and growth roadmap workshops • Build hands-on in Lyric Studio and direct small teams of forward deployed engineers when needed • Turn potential use cases into working prototypes that progress through the product life cycle • Surface customer feedback to Product and advocate for customer needs in roadmap prioritization • Train and enable customer teams on Lyric's platform • Develop customers' Supply Chain Engineer capability for long-term self-sufficiency • Craft business cases for expansion opportunities and collaborate with Sales to convert them into account growth

🎯 Requirements

• 10+ years of experience in Consulting, Supply Chain Operations, or Go-to-Market Strategy roles • Strong track record of managing practical AI/analytics roadmaps or transformation • Adept knowledge of supply chain domains • Deep fluency in at least one core domain: Modeling & Analysis, Planning & Execution, or Frontier Use Cases (AI / Machine Learning) • Proven ability to drive platform adoption and measurable value through stakeholder engagement, value quantification, and quarterly success review leadership • Excellent communication skills across business and technical audiences • Ability to build high-trust relationships from end users to senior executives • Skilled at identifying expansion opportunities and shaping growth narratives • Ability to train and enable customers on a dynamic, technical platform • Ability to get hands-on with the platform to prototype alongside customers • Highly adaptable, coachable, and comfortable navigating ambiguity • Willingness to travel up to 25%, primarily within the US

🏖️ Benefits

• 30% variable compensation earned based on individual and business performance • Opportunity to receive equity in Lyric • Remote work arrangement • Up to 25% travel expected, primarily within the US

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