Field Service Technician – Industrial Bandsaws

🕒 May 5

🗽 New York, Pennsylvania – Remote

🗽 New York – Remote 🔔 Pennsylvania – Remote

💵 $70k - $108k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Stanley Black & Decker, Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1843

🔧 Hardware

💰 Post-IPO Debt on 2023-03

Manufacturing • Hardware • Industrial Solutions

Stanley Black & Decker, Inc. is a leading global provider of tools, outdoor products, and industrial solutions. Known for its iconic brands such as DEWALT, CRAFTSMAN, and Stanley, the company offers a wide range of tools and solutions for various industries, including engineered fastening and manufacturing technologies. Headquartered in New Britain, Connecticut, Stanley Black & Decker is committed to innovation, sustainability, and empowering people through its community initiatives. The company plays a significant role in the skilled trades sector, focusing on upskilling and inclusive culture, aiming for a positive impact on both the planet and its people.

📋 Description

• Solve end-user problems through troubleshooting minor repairs, alignment, and calibration of equipment • Coordinate with Territory Account Manager(s) to manage your territory, develop target opportunities, and handle service/maintenance requests for existing customers • Utilize SFDC to collect and maintain data about products, machines, materials, end users, and distribution for both Lenox and competitive accounts • Stay updated on industry trends by attending trade shows and seminars and learning about innovative technology • Maintain, calibrate, and troubleshoot distributor welding equipment • Motivate distributors and keep distributor sales personnel focused on technical services as a value-added service when selling • Identify end-user applications to provide cost-effective product recommendations that improve customer quality of process for sawing operations • Coordinate and implement technical product and application solutions that extend value to customers, consumers, and sales representatives • Learn, understand, and apply all aspects of The Lenox Advantage, Site Survey Process, and reporting tool • Convince customers of the value of LENOX products, running product trials against competitors and demonstrating the benefits of analyzing price vs. cost

🎯 Requirements

• 2-5 years of equipment maintenance and repair and/or hands-on experience in a shop production environment or equivalent • Bachelor’s or Associate’s Degree in a related field preferred • Knowledge of hydraulic, electric, pneumatic, and mechanical systems is preferable • Technical and mechanical ability to work with tools and machines • Sales experience in industrial sales is preferred.

🏖️ Benefits

• Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement • Discounts on Stanley Black & Decker tools and other partner programs