Operations Analyst

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Logo of Stanley Black & Decker, Inc.

Stanley Black & Decker, Inc.

10,000+ employees

Founded 1843

🔧 Hardware

💰 Post-IPO Debt on 2023-03

Manufacturing • Hardware • Industrial Solutions

Stanley Black & Decker, Inc. is a leading global provider of tools, outdoor products, and industrial solutions. Known for its iconic brands such as DEWALT, CRAFTSMAN, and Stanley, the company offers a wide range of tools and solutions for various industries, including engineered fastening and manufacturing technologies. Headquartered in New Britain, Connecticut, Stanley Black & Decker is committed to innovation, sustainability, and empowering people through its community initiatives. The company plays a significant role in the skilled trades sector, focusing on upskilling and inclusive culture, aiming for a positive impact on both the planet and its people.

📋 Description

• Designing and implementing standard operating procedures (SOPs) to improve productivity across the division. • Supporting the planning and execution of projects and strategic initiatives. • Delivering training and guidance to team members on operational processes and best practices. • Developing and maintaining efficient workflows to support operational outcomes and informed decision-making. • Enhancing internal and partner training programs by refining procedures, tools, and best practices. • Conducting financial analysis and preparing regular reports. • Managing and optimizing order processing and fulfillment.

🎯 Requirements

• 3–5 years of experience in customer service or operations roles. • Excellent verbal and written communication skills, with the ability to lead meetings and deliver presentations. • Advanced proficiency in Microsoft Excel, Word, and PowerPoint; experience with Power BI. • Experience with SAP/TCIC systems. • Strong analytical skills to identify process gaps and drive improvements. • Willingness to travel up to 20% as required.

🏖️ Benefits

• Medical, dental, life, vision, wellness program, disability • 401(k) • Employee Stock Purchase Plan • Paid time off • Tuition reimbursement • Discounts on Stanley Black & Decker tools and other partner programs

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