Regional Support Engineer

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🔥 0 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $62.2k - $100.2k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

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Stanley Black & Decker, Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1843

🔧 Hardware

💰 Post-IPO Debt on 2023-03

Manufacturing • Hardware • Industrial Solutions

Stanley Black & Decker, Inc. is a leading global provider of tools, outdoor products, and industrial solutions. Known for its iconic brands such as DEWALT, CRAFTSMAN, and Stanley, the company offers a wide range of tools and solutions for various industries, including engineered fastening and manufacturing technologies. Headquartered in New Britain, Connecticut, Stanley Black & Decker is committed to innovation, sustainability, and empowering people through its community initiatives. The company plays a significant role in the skilled trades sector, focusing on upskilling and inclusive culture, aiming for a positive impact on both the planet and its people.

📋 Description

• Provide operational support working closely with DEWALT Field Engineers and the Anchors & Fasteners specialty team • Use technical data, proprietary design software and market databases to provide answers to product questions • Provide project specification leads to generate sales leads • Provide support and collaborate with internal teams; sales teams, the Field Engineering Team and ANF Specialists to drive growth • Develop a strong understanding of specified fastening products (under the DEWALT and Elco brands) • Create engineering product submittals for field personnel to facilitate the sale of DEWALT Specified products • Regularly analyze jobsite data and upcoming construction projects to provide leads to local sales teams, Field Engineering team and ANF Specialists using Dodge Pipeline and Salesforce • Maintain & analyze client records in CRM to support the ANF team in opportunity pipeline development • Provide support for ANF leadership team as required

🎯 Requirements

• Associate’s degree or equivalent with technical component required • Minimum 2 years’ experience in construction industry, sales experience is a plus • Construction Jobsite experience required • Ability to read and understand blueprints, construction specifications, and documents • Ability to identify, analyze, and solve technical problems a plus • A desire to develop strong communication skills – both spoken and written – mandatory • Able to handle multiple priorities, organize, plan, and meet deadlines, and multi-task in a fast-paced environment • Strong Interpersonal, follow-up, and documentation skills • Self-starter with ability to manage own schedule and work as “home-based” • A valid driver’s license • Working knowledge of computer applications including Salesforce, Bluebeam, MS Office suite products (Word, Excel, PowerPoint, Outlook)

🏖️ Benefits

• Medical, dental, life, vision, disability, 401(k) • Employee Stock Purchase Plan • Paid time off • Tuition reimbursement • Discounts on Stanley Black & Decker tools and other partner programs