Accounts Receivable Analyst

Job not on LinkedIn

🔥 14 hours ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Accounts Receivable

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Staples Promotional Products

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📣 Marketing

🛍️ eCommerce

🛒 Retail

Marketing • eCommerce • Retail

Staples Promotional Products is a company that specializes in providing customized promotional merchandise to enhance brand identity and marketing efforts. They offer a wide range of products, including custom apparel, drinkware, electronics, bags, office essentials, and more. By helping businesses to personalize items such as apparel and tech accessories, Staples Promotional Products enables organizations to create a strong brand presence and foster customer engagement. With their 24-hour production service, they cater to urgent promotional needs and focus on quality, upfront pricing, and customer satisfaction. Staples Promotional Products aims to build brand love and deliver effective promotional solutions to businesses globally.

📋 Description

• Collect cash against open accounts receivable and maintain consistent customer follow-up through payment resolution • Research account issues, reconcile payment remittances, and resolve billing and accounts receivable discrepancies • Minimize bad-debt write-offs and maximize cash receipts while balancing internal and external customer needs • Complete collection activities, on-account cash research, escalations, and credit reviews within service-level expectations • Understand customer ordering platforms and billing integrations to identify and resolve root causes • Identify, propose, and implement process improvements, streamlined workflows, and automation opportunities • Create standard operating procedures for high-effort or complex customer accounts • Plan and organize work to achieve service-level agreements, team goals, and department objectives • Lead customer conference calls and collaborate with Billing, Sales, Customer Service, Finance, Customer Setup, and Contract Gateway teams • Prepare ad hoc reports, statements, reconciliation summaries, and presentations for customers and internal leaders • Negotiate payment plans or settlements for significantly past-due balances within established guidelines • Communicate professionally with customer Accounts Payable supervisors, managers, and directors as a trusted issue-resolution partner

🎯 Requirements

• 2+ years of related experience in accounts receivable, accounting, finance operations, or a similar support role • Proficiency in Microsoft Excel, including pivot tables, VLOOKUP, and filters • Experience using or learning ERP or accounting systems such as Oracle, SAP, or NetSuite • Ability to analyze data sets, identify patterns, and draw conclusions based on financial trends • Demonstrated ability to follow established processes accurately and communicate clearly in writing and verbally • Strong attention to detail and a high degree of accuracy in account review, data entry, and reconciliation • Analytical and problem-solving skills, including identifying trends, investigating discrepancies, and performing root-cause analysis • Customer-focused communication skills and confidence working with internal partners and external customers at multiple levels • Strong organization and prioritization skills, with the ability to manage multiple deadlines in a fast-paced environment • A proactive, resourceful approach and eagerness to learn new systems, processes, and collection methods • Ability to work independently within established procedures and recognize when non-standard issues require escalation • Bachelor's degree in Accounting, Finance, Business Administration, or a related field (preferred) • Experience with collection software such as Webcollect or GetPaid (preferred) • Familiarity with accounts receivable aging, cash application, account reconciliation, and related best practices (preferred) • Knowledge of multiple customer billing and invoicing methods (preferred)

🏖️ Benefits

• Inclusive culture with associate-led Business Resource Groups • Flexible PTO (22 days) • Holiday Schedule (7 observed paid holidays) • Online and Retail Discounts • Company Match 401(k) • Physical and Mental Health Wellness programs