Sales Coordinator

Job not on LinkedIn

🔥 0 minutes ago

🍂 Massachusetts – Remote

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⏰ Full Time

🟢 Junior

🤑 Sales

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Logo of Staples Promotional Products

Staples Promotional Products

1001 - 5000 employees

📣 Marketing

🛍️ eCommerce

🛒 Retail

Marketing • eCommerce • Retail

Staples Promotional Products is a company that specializes in providing customized promotional merchandise to enhance brand identity and marketing efforts. They offer a wide range of products, including custom apparel, drinkware, electronics, bags, office essentials, and more. By helping businesses to personalize items such as apparel and tech accessories, Staples Promotional Products enables organizations to create a strong brand presence and foster customer engagement. With their 24-hour production service, they cater to urgent promotional needs and focus on quality, upfront pricing, and customer satisfaction. Staples Promotional Products aims to build brand love and deliver effective promotional solutions to businesses globally.

📋 Description

• Support sales teams and customer requests through cross-functional partnership with customer service, implementation, pricing, transportation, merchandising, supply chain and other teams • Capture and complete follow-up activities from customer meetings and planning sessions • Participate in team meetings and contribute insights on current initiatives • Process customer dispenser, brewer, water, non-stock and special-order requests • Monitor inventory availability and coordinate with buyers on customer backorders • Work directly with vendors to obtain pricing, availability, product information and labels • Create customer shopping lists and maintain account support activities • Utilize Salesforce for reporting, activity tracking and customer support documentation • Support 15–20 sales representatives simultaneously while managing multiple priorities • Assist with reporting, onboarding, transfers, meeting coordination, AP processing and office support activities

🎯 Requirements

• High School Diploma or GED required • 1-2 years of professional experience in a support or customer service role, or equivalent combination of education and experience • Prior sales support experience preferred within a distributed environment • Knowledge of Salesforce.com • Strong organizational and multitasking skills • Ability to self-direct and take initiative • Ability to work effectively across departments • Comfortable working in a hybrid support model serving distributed sales teams • Strong process orientation with a focus on continuous improvement • Adaptability and flexibility in a changing business environment • Excellent problem-solving and critical-thinking skills • Strong written and verbal communication skills • High attention to detail and accuracy • Effective time management and organizational skills • Ability to manage multiple requests and priorities simultaneously • Collaborative mindset and ability to work cross-functionally • Self-motivated with the ability to work independently • Experience supporting business-to-business sales organizations preferred • Intermediate Microsoft Excel skills including VLOOKUPs, pivot tables and formulas preferred • Experience with reporting and data analysis preferred • Familiarity with customer account management processes preferred

🏖️ Benefits

• Inclusive culture with associate-led Business Resource Groups • 112 Hours of PTO • Holiday Schedule with 7 observed paid holidays and 1 floating holiday • Online and Retail Discounts • Company Match 401(k) • Physical and Mental Health Wellness programs

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