Market Director, North America Licensed Coffeehouses

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $138.8k - $246.6k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 0%

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Starbucks

WebsiteLinkedInAll Job Openings

10,000+ employees

🍽️ Food & Beverage

🏨 Hospitality

🛒 Retail

💰 $1.8G Post-IPO Debt - Starbucks on 2025-05

Food & Beverage • Hospitality • Retail

Starbucks is a global coffeehouse chain and retail brand that sells coffee beverages, food, packaged coffee, and branded merchandise through company-operated stores, licensed locations, and digital channels. It provides mobile and web ordering, delivery, a loyalty rewards program, and gift cards, and emphasizes sustainability, community initiatives, and partner (employee) benefits.

📋 Description

• Lead a portfolio of licensee partnerships across the US, driving profitable growth, operational excellence, and brand stewardship • Build and maintain relationships with executive and operational leaders within licensee organizations • Serve as a trusted advisor and strategic partner to licensees • Own business performance across the portfolio using data and insights • Lead regular business reviews with licensees and align on priorities, action plans, and long-term growth strategies • Ensure execution of Starbucks standards, programs, and initiatives • Partner with cross-functional teams to remove barriers and drive business outcomes • Influence new coffeehouse development, portfolio expansion opportunities, and business planning within assigned accounts • Identify and scale best practices across the specific archetype • Navigate complex business environments with multiple stakeholders • Represent the voice of licensees within Starbucks and influence strategy and decision-making • Lead and develop a team of Coffeehouse Consultants across North America, driving capability, performance, and licensee business results

🎯 Requirements

• Proven experience in account management, business development, operations leadership, or strategic partnership management • Demonstrated success leading complex, multi-unit retail, grocery, franchise, licensed, or partner-operated businesses • Strong business acumen with the ability to drive growth, profitability, and operational performance • Executive-level communication and influencing skills • Ability to build trust and drive alignment among internal and external stakeholders • Experience managing senior-level customer or partner relationships • Strong analytical and problem-solving skills, including the ability to leverage data and insights to drive decision-making • Ability to navigate ambiguity, manage competing priorities, and deliver results in a matrixed organization • Experience collaborating across cross-functional teams to execute large-scale initiatives • Experience working across North American markets (U.S. and Canada) is a plus • 5+ years of experience leading partnerships, accounts, business operations, or large-scale retail businesses

🏖️ Benefits

• Medical, dental, and vision insurance • Basic and supplemental life insurance • Short-term and long-term disability • Paid parental leave • Family expansion reimbursement • Paid vacation from date of hire • Sick time accrued at 1 hour for every 25 hours worked • Eight paid holidays • Two personal days per year • 401(k) retirement plan with employer match • Discounted company stock program (S.I.P.) • Starbucks equity program (Bean Stock) • Incentivized emergency savings • Financial well-being tools • 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan • Student loan management resources • Access to other educational opportunities • Backup care • DACA reimbursement • Other voluntary insurance benefits