Orthodontic Insurance AR Specialist

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $19 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Accounts Receivable

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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OrthoFi

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

💼 Consulting

📣 Marketing

Healthcare • Consulting • Marketing

OrthoFi is a software and service company that provides solutions for orthodontic practices to enhance patient acquisition, streamline revenue cycle management, and offer comprehensive data and analytics. Created by orthodontists for orthodontists, OrthoFi's end-to-end platform simplifies patient onboarding, optimizes insurance management, and improves patient billing and collections. The company is recognized as a leader in same-day contracts, helping practices to achieve significant growth and improve conversion rates. With over 1 million starts and more than $5 billion in orthodontic production, OrthoFi aims to reduce administrative burden, allowing orthodontists to focus on providing quality care.

📋 Description

• Review outstanding and past-due orthodontic insurance claims to identify why payments have not been received • Follow up with insurance carriers by phone and through carrier websites to research claim and payment status • Submit and resubmit insurance claims through practice management systems, fax, or mail as needed • Research and resolve unpaid, underpaid, and overpaid insurance balances • Reconcile insurance payments and apply payments to appropriate patient accounts • Make account adjustments to ensure patient and insurance balances are accurate • Respond to inbound patient calls related to insurance accounts and provide support when additional research or clarification is needed • Navigate practice management systems and insurance portals to research account and claim information • Maintain accurate and detailed documentation throughout the claims resolution process • Independently manage a high volume of accounts while meeting accuracy and productivity expectations

🎯 Requirements

• 2+ years of orthodontic insurance experience required • Experience researching and following up on unpaid or outstanding insurance claims • Strong understanding of dental or orthodontic insurance processes, including claim submission, payment processing, and insurance benefits • Comfortable navigating multiple systems and insurance carrier websites • Strong attention to detail and accuracy • Ability to research problems, identify the reason for an unpaid claim, and determine the appropriate next step • Strong organizational and time-management skills • Comfortable working independently in a remote environment • Basic technology proficiency and ability to learn new systems quickly • Strong communication and customer service skills • Experience with orthodontic practice management software such as Dolphin, Cloud 9, Ortho2, OrthoTrac, or TOPS preferred • Must be authorized to work in the United States; sponsorship unavailable

🏖️ Benefits

• Full medical, dental, and vision plans • Flexible PTO • Employer HSA contribution • 9 Company Paid holidays • 401(k) match, 3% after 90 days of employment • Supportive culture with one-of-a-kind growth opportunities • Paid Parental Leave • Two-week "ease-back" program enabling parents to return part-time at full pay • Company and team outings • Peer-to-peer recognition program • Vendor discounts