Stedi
51 - 200 employees
💼 Consulting
📦 Logistics
⚕️ Healthcare Insurance
Consulting • Logistics • Healthcare Insurance
Stedi is an API-first clearinghouse that facilitates the automation of healthcare transactions, such as real-time eligibility checks and claims processing. The platform offers modern, developer-friendly JSON-based APIs, enabling fast integration and interaction with over 7,000 payers, thus supporting a broad payer network. Stedi is designed with reliability in mind, featuring multi-region, highly-available APIs with automatic failover for increased uptime. The company prioritizes security, with HIPAA and SOC 2 compliance, role-based access, and multi-factor authentication. Stedi provides robust support, including hands-on engineering assistance and dedicated communication channels, ensuring fast onboarding and efficient transaction management for health tech companies.
Customer Success Engineer
🕒 July 27
🇺🇸 United States – Remote
💵 $140k - $200k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧑🔧 Technical Customer Success Manager
👻 Ghost score 7%
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Stedi
51 - 200 employees
💼 Consulting
📦 Logistics
⚕️ Healthcare Insurance
Consulting • Logistics • Healthcare Insurance
Stedi is an API-first clearinghouse that facilitates the automation of healthcare transactions, such as real-time eligibility checks and claims processing. The platform offers modern, developer-friendly JSON-based APIs, enabling fast integration and interaction with over 7,000 payers, thus supporting a broad payer network. Stedi is designed with reliability in mind, featuring multi-region, highly-available APIs with automatic failover for increased uptime. The company prioritizes security, with HIPAA and SOC 2 compliance, role-based access, and multi-factor authentication. Stedi provides robust support, including hands-on engineering assistance and dedicated communication channels, ensuring fast onboarding and efficient transaction management for health tech companies.
📋 Description
• Support new customers from proof-of-concept to production • Collaborate with customers via dedicated Slack channels • Triage requests from customers needing help • Identify product gaps and document issues • Contribute to documentation and internal knowledge base • Utilize data to anticipate customer needs
🎯 Requirements
• Subject matter expertise in revenue cycle management • Technical understanding of APIs • Familiarity with data formats such as JSON and X12 • Experience in customer-facing roles • Ability to work fast and respond urgently • Deep customer empathy
🏖️ Benefits
• Health insurance • Paid time off • Flexible work arrangements • Professional development
Apply NowSimilar Jobs
🕒 July 27
Technical Customer Success Manager for AllVoices ensuring HR and People leaders manage complex employee relations. Support customers with data integration and troubleshooting in a remote capacity.
🇺🇸 United States – Remote
💰 $9.6M Series A - AllVoices on 2021-08
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧑🔧 Technical Customer Success Manager
🕒 July 27
Founding Technical Customer Success Manager for Artemis, owning post-sale lifecycle and driving customer success initiatives in B2B cybersecurity.
🇺🇸 United States – Remote
💵 $160k - $180k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧑🔧 Technical Customer Success Manager
🦅 H1B Visa Sponsor
🕒 July 23
Technical Customer Success Manager at Armis securing maximum value realization for customers from the Armis platform through implementation and support. Collaborating with various teams to enhance customer experiences and drive success.
🇺🇸 United States – Remote
💵 $120k - $159k / year
💰 $300M Private Equity Round on 2021-11
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧑🔧 Technical Customer Success Manager
🦅 H1B Visa Sponsor
🕒 July 22
Customer Success Engineer supporting customers in transitioning to cloud HPC solutions at Rescale. Building relationships and delivering solutions for engineering and scientific discovery in North America.
🇺🇸 United States – Remote
💵 $110k - $150k / year
💰 $55M Series C on 2021-11
⏰ Full Time
🟢 Junior
🟡 Mid-level
🧑🔧 Technical Customer Success Manager
🦅 H1B Visa Sponsor
🕒 July 20
Customer Success Engineer for Resend, assisting developers with issues and facilitating solutions. Focused on building relationships and enhancing support mechanisms in a remote environment.
🇺🇸 United States – Remote
💵 $120k - $140k / year
💰 $3M Seed Round on 2023-07
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧑🔧 Technical Customer Success Manager
