Manager, Product Operations

🔥 6 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚡️ Product Operations

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Step Up For Students

WebsiteLinkedInAll Job Openings

201 - 500 employees

📚 Education

🤲 Charity

Education • Charity

Step Up For Students is a Florida-based non-profit organization that administers education scholarship programs and related services to empower families to access personalized K–12 learning options. It manages multiple scholarship programs (e. g. , Florida Tax Credit Scholarship, Family Empowerment/PEP, Hope Scholarship, Reading Scholarship, New Worlds Scholarship), supports students with unique abilities, funds private school tuition, tutoring, therapy, transportation stipends, and partners with schools and providers. The organization also operates NextSteps, a news and commentary platform about education choice, solicits donations (including Florida tax-credit donations and other giving vehicles), publishes research and reports, and provides resources and portals for parents, schools, and providers. Step Up reports having funded 1M+ scholarships, uses 98. 9% of funds for scholarships, and has operated for 20+ years.

📋 Description

• Serve as liaison between Product Managers and departments throughout the product development lifecycle • Coordinate and facilitate product development meetings • Review progress, address roadblocks, and prioritize tasks • Create and maintain product roadmaps and delivery plans, including tasks, timelines, and dependencies • Coordinate and execute product launches with marketing, sales, and customer support • Establish and maintain a release calendar for updates, hot-fixes, and new features • Conduct post-launch evaluations and gather feedback for continuous improvement • Foster communication and collaboration across product development and operations teams • Collaborate with customer support on transition from development to support • Drive quarterly product planning between Product and IT teams • Identify process inefficiencies and bottlenecks and propose solutions • Implement and maintain standardized workflows and documentation • Use data-driven insights to guide decisions and product development strategies • Prepare KPI reports and identify improvement areas • Track progress against product milestones, identify risks, and propose mitigation strategies • Assess product-development risks and implement mitigation measures • Develop contingency plans for unexpected product-development challenges • Report to the Senior Director of Product Management

🎯 Requirements

• Bachelor's degree or equivalent combination of education and relevant experience • Minimum of three years' product operations experience • Articulate, good listener, and able to persuade teams to work to their highest potential • Excellent verbal and written communication skills • Accurate and precise attention to detail • Ability to build strong interpersonal relationships • Proven record of delivery and project successes in previous positions • Demonstrated success and proven track record in relevant professional/life experience, job functions, projects, or industries • Military service may substitute for professional experience and/or formal education requirements • Experience as a Product Owner, ScrumMaster, or Agile Coach • Experience on agile teams with a proven record of delivery and product successes • In-depth understanding of Agile methodologies • Technical understanding of products and current industry standards and best practices • Technical background with knowledge of software development and web technologies • Comfortable working with multiple in-house and remote teams • Ability to adapt through change and make decisions with limited or incomplete information • Strong attention to detail, probing-question, investigation, and research skills • Ability to work independently and take charge with limited oversight • Strong communication, interview, and facilitation skills • Problem-solving, root cause analysis, and conflict resolution skills • Valid driver's license and proof of insurance may be required depending on role responsibilities • Ability to lift up to fifteen (15) pounds • PMP and Agile certifications are valued, but not required

🏖️ Benefits

• Medical, dental, and vision coverage • HSA, FSA, and Lifestyle Spending Accounts • Competitive 401(k) with company match • Remote work options • 14 paid holidays • Care and Parental Leave • Flexible Leave policy • Mentorship programs • Management training • Professional development opportunities • Dedicated coaching team • Employee-led committees • Award-winning and supportive workplace culture

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume