Customer Service Representative I

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Stewart Title

5001 - 10000 employees

Founded 1893

🏠 Real Estate

🛡️ Insurance

Real Estate • Insurance

Stewart Title is a comprehensive title services company specializing in offering title insurance, closing and escrow services, and a range of personal and business insurance products. The company serves various stakeholders across the real estate sector, including capital markets, investors, commercial services, home buyers, homebuilders, developers, real estate agents, lenders, and relocation services. Stewart Title is committed to providing exceptional service and local expertise through its nationwide network of title and closing offices. The company also supports title agencies with tools and resources to help them grow and succeed.

📋 Description

• Answer routine questions and address issues about Stewart products and services from internal and external customers • Resolve inquiries effectively or escalate concerns in a timely manner • Perform support functions for departmental processes • Follow defined procedures to complete daily tasks and responsibilities • Use existing procedures to solve straightforward problems • Address internal and external clients and team members • Perform other duties assigned by management

🎯 Requirements

• High school diploma required • Bachelor’s degree preferred • Typically requires 0–2 years of related work experience • Basic communication skills • Ability to answer routine product and service questions • Ability to resolve inquiries or escalate concerns in a timely manner • Ability to follow clearly defined procedures • Ability to work under direct supervision with little autonomy

🏖️ Benefits

• A variety of health and wellness insurance options and programs • Paid time off • 401(k) with company match • Employee stock purchase program • Employee discounts • Career investment and development opportunities • Inclusive work environment

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