Director, Consulting

🔥 6 minutes ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 14%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
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Stitch

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Stitch is a specialized consultancy for marketing teams that utilize Braze, a leading customer engagement platform. The company provides comprehensive support in implementing, migrating, and optimizing marketing strategies using Braze, acting as an integral extension of clients' teams. Stitch prides itself on deep expertise in the martech landscape and collaborates with marketers to enhance their customer engagement programs, unlocking the potential for creative and data-driven marketing initiatives. As a trusted partner, Stitch focuses on helping businesses harness the full potential of Braze for transformative customer interactions.

📋 Description

• Act as a strategic partner across accounts and inspire and mentor a high-performing team. • Oversee overall project execution and serve as the first level of management escalation. • Manage cross-disciplinary teams including Project Managers, Solution Architects, Marketing Strategists, and Technical Producers through Associate Directors. • Service a book of business of 8–15 clients and manage executive stakeholders. • Conduct executive sessions and oversee client and project management, including mitigating escalations. • Partner with Client Partners to identify future opportunities and with Sales and Client Partners on proposals and pitches. • Drive successful project execution and ensure adoption of standard methodologies and processes. • Develop best practices and packaged solutions that support client business outcomes. • Manage project margins, scope issues, resource allocation, risks, and communications. • Lead Associate Directors and foster a high-performance culture through expectations, feedback, hiring, training, and onboarding. • Maintain customer satisfaction through renewals, growth, client feedback, account check-ins, and G2 reviews. • Travel up to 20% as required. • Contribute 8–10 billable hours per week to delivery leadership and account management responsibilities. • Perform other duties as assigned.

🎯 Requirements

• 12+ years of hands-on experience with marketing technology and customer engagement implementations. • 10+ years in consulting or professional services, with proven success driving high-impact work for enterprise-level clients. • 6+ years of people-leadership experience, including hiring, coaching, and developing the people on your team. • Experience managing a team of 10 or more, including directly managing other managers or team leads. • Deep understanding of marketing technology ecosystems (CDPs, ESPs, data warehouses, and integrations) and the ability to translate strategy into execution. • Strong executive communication and stakeholder-management skills, with experience leading conversations at the C-suite or senior client-leadership level. • Proven success owning the delivery and commercial performance of a multimillion-dollar portfolio of enterprise accounts — balancing margin, team capacity, delivery quality, and client satisfaction. • Demonstrated ability to build and sustain high-performance teams by setting clear expectations, coaching for growth, and ensuring delivery excellence. • Must possess legal authorization to work in the United States or Canada without requiring employer sponsorship, both presently and in the future.

🏖️ Benefits

• Medical, dental, vision, and life insurance • 401k with company match • Flexible PTO policy • Monthly tech stipend • Paid parental leave • In-person onboarding experience at our HQ in Indianapolis, Indiana • Mental well-being support

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