Technical Success Director

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $140k - $165k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 0%

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Radiology Partners

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2012

🏥 Healthcare

🤝 B2B

👥 B2C

Healthcare • B2B • B2C

Radiology Partners is a national radiology practice and healthcare services organization that partners with radiologists, radiology practices, hospitals, and health systems to deliver diagnostic imaging, clinical expertise, and patient care. Led by physicians, the company focuses on transforming radiology through innovation, collaboration, scale, and practice management while preserving local practice autonomy and providing clinical resources, education, and support for both clinicians and patients.

📋 Description

• Lead the strategy, deployment, adoption, and optimization of clinical applications across radiology practices • Ensure alignment with operational and clinical goals • Leverage expertise in medical imaging workflows, PACS, RIS, imaging informatics, and AI-assisted diagnostic technologies • Ensure compliance with healthcare and imaging regulations • Drive radiologist and end-user adoption through onboarding, training, technical enablement programs, and workflow optimization initiatives • Manage, mentor, and develop a team of Technical Success Managers • Partner with Product, Engineering, and Clinical Operations teams • Translate practice feedback into product enhancements and roadmap priorities • Monitor and improve application adoption, user satisfaction, deployment success, workflow efficiency, and operational outcomes • Act as the primary escalation point for technical issues • Ensure timely issue resolution and a high-quality customer experience during deployments and ongoing support • Support practices through critical transitions

🎯 Requirements

• Bachelor’s degree in healthcare informatics, information technology, biomedical engineering, or related field preferred; Master’s degree preferred • 10 years of experience in radiology informatics, clinical application management, or healthcare IT with leadership responsibility • Proven track record of driving clinical application deployment, end-user adoption, and workflow optimization in a healthcare or radiology environment • Strong leadership, communication, and interpersonal skills with the ability to engage both technical and clinical stakeholders • Ability to thrive in a fast paced environment and utilize data to drive adoption rates • Up to 50% travel • Occasional evening/weekend/on-call responsibilities and flexibility to work outside standard business hours as needed

🏖️ Benefits

• Competitive Benefits package with tiered options; eligibility starts the month after hire • Compensation Reviews • Career Growth Opportunities • Flexible Remote Schedules • Generous PTO Plans and Paid Holidays • Health & wellness coverage options • 401k benefits • Family planning benefits • Telehealth • Annual discretionary bonus

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