Regional Learning Manager – Fulfillment

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Stord

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

🍽️ Food & Beverage

💼 Consulting

📣 Marketing

Food & Beverage • Consulting • Marketing

Stord is a cloud supply-chain company that combines fulfillment network operations with integrated SaaS (OMS/WMS) to power omnichannel and DTC e-commerce brands. It provides warehousing, last-mile and transportation services, order routing, inventory management, and consumer-facing delivery tools to improve conversion, speed up fulfillment, and protect brand experience. Stord serves growing B2B and direct-to-consumer brands across food & beverage, beauty, apparel and other retail categories, offering a customizable fulfillment network and software platform to optimize costs and delivery performance.

📋 Description

• Own the end-to-end training experience across all fulfillment sites in the region, including onboarding, cross-training, and leadership development • Partner with site and operations leaders to diagnose performance gaps and design targeted learning programs • Conduct in-person and virtual training, train-the-trainer certifications, and floor-level coaching • Monitor training completion, certification status, and skill proficiency; proactively escalate risks • Localize and roll out corporate curricula covering safety, equipment operation, WMS/systems training, and quality standards • Identify content gaps and create or update SOPs, job aids, e-learning modules, and videos • Maintain consistent training standards across the region while allowing site-level flexibility • Track time-to-proficiency, completion rates, safety correlations, and turnover/retention impact • Use performance data to prioritize site and role support needs • Report regional training health to L&D leadership and operations stakeholders • Recruit, coach, and certify site-level trainers and training leads • Develop frontline leaders’ coaching and training capabilities • Support new site launches, peak-season ramp-ups, and process/system rollouts • Achieve target training completion and certification rates, reduce new-hire time-to-proficiency, build certified trainer benches, and link training initiatives to safety, quality, and productivity KPIs

🎯 Requirements

• 4+ years of experience in learning and development, training, or operations • At least 2 years of experience in a fulfillment, warehouse, manufacturing, or distribution environment • Ability to design and deliver training programs across multiple sites or shifts • Strong partnership and communication skills across cross-functional teams and diverse audiences • Strong facilitation skills for frontline associates and site leadership • Ability to use training and performance data for decision-making and stakeholder storytelling • Willingness to travel regularly across the region, typically 40–60% • Experience with LMS platforms preferred • Familiarity with WMS systems and fulfillment/logistics operations preferred • Instructional design experience preferred • Bilingual Spanish/English a plus depending on site footprint • Lean/Six Sigma or continuous improvement background preferred • Authorization to work in the U.S.

🏖️ Benefits

• Equal opportunity employer and commitment to diversity • Travel across the region, typically 40–60%