Source Document Manager

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Flourish Research

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

💊 Pharmaceuticals

Healthcare • Pharmaceuticals

Flourish Research is a national, multi-site clinical trial network and site operator that runs paid clinical studies across the United States. It provides end-to-end clinical research solutions — from first-in-human and early in-patient Phase I studies through Phase II–IV trials — and partners with pharmaceutical sponsors and CROs to accelerate trial execution using wholly-owned sites, experienced investigators, recruitment technology, and access to diverse and underrepresented patient populations. The company operates dozens of clinic locations across many U. S. states, specializes in therapeutic areas including cardiometabolic, oncology, neuroscience, infectious disease and vaccines, and emphasizes patient-centric care, high retention, and regulatory-quality study delivery.

📋 Description

• Lead Flourish Research as a subject matter expert in source documentation management • Coordinate with HR to recruit and interview regional Source Creation Specialists • Maintain the source creation SOP and process for the team and sites • Train Source Creation Specialists to build, review, and maintain study source • Create tools and provide guidance to track and manage workload • Drive implementation of the eSource system at newly acquired sites • Attend site integration meetings, provide status updates, and follow up on action items • Track and report site integration metrics and identify potential roadblocks • Train site staff and investigators to update study source and enter data • Create training materials and tools and maintain the training library • Manage regional Source Creation Specialists to ensure process consistency across sites • Schedule and host regular team meetings and 1:1s • Build study source documents compliant with Flourish SOPs when necessary • Troubleshoot issues with site management, site staff, and Source Creation Specialists • Escalate major or critical issues to site management and leadership • Liaise with vendor support staff to resolve issues and provide feedback • Create charts, graphs, and slides for quarterly leadership updates and present materials as needed • Maintain daily communication with the team and department leadership • Maintain confidentiality of sponsor and Flourish trade secrets • Create error-free written documents and reports • Perform duties in a time- and cost-effective manner • Represent Flourish Research professionally when interacting with staff, clients, and vendors • Perform additional duties assigned by management

🎯 Requirements

• Bachelor's degree or commensurate experience • Minimum of 5 years' experience in the clinical research industry • Minimum of 3 years' experience building study source documents • Extensive eSource system experience; RealTime eSOURCE preferred • Experience with Microsoft Office applications, including Outlook, Word, and Excel • Experience with internet-based applications • Ability to travel up to 50% • Ability to work remotely with daily computer usage • Ability to work occasional night and weekend schedules • Ability to lift up to 25 pounds and occasionally more than 25 pounds • Ability to drive and have daily availability of an automobile • Detail-oriented, organized, self-motivated, and able to work independently and on a team • Ability to manage and prioritize a high-volume workload • Excellent written and verbal communication skills • Moral and ethical decision-making when interacting with investigators and site staff • Professionalism and strong work ethic • Ability to adapt and take on additional tasks • Problem-solving ability while working across departments • Ability to develop and implement departmental initiatives • Ability to identify and implement process improvements • Ability to build and foster relationships across teams

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • 401(k) with a 100% employer match on the first 4% of employee contributions • Tuition reimbursement • Parental leave • Employee referral program • Employee assistance program • Life insurance • Disability insurance • Generous PTO plan covering vacation, sick, and personal days • 8 paid holidays • Supportive and collaborative work environment • Endless growth opportunities • Equal employment opportunity and reasonable accommodation