Academic Coach

🔥 1 hour ago

🇺🇸 United States – Remote

💵 $22 - $33 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Strategic Education, Inc

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1998

📚 Education

🤝 B2B

🏢 Enterprise

Education • B2B • Enterprise

Strategic Education, Inc. is a leader in creating innovative and career-relevant learning experiences designed to prepare learners for the workforce. With over 130 years of experience, the company partners with more than 1,300 employers across the U. S. and educates over 100,000 students globally. Strategic Education offers customized workforce solutions ranging from tuition assistance to accredited degree courses, non-degree skill pathways, and coding schools. It has a strong focus on addressing evolving skills gaps and fostering employee career growth through dynamic learning environments. The company operates reputable institutions like Strayer University, Capella University, and the Jack Welch Management Institute, among others, emphasizing the importance of education in driving economic mobility and empowering individuals.

📋 Description

• Serve as the primary contact for learners from matriculation through program completion • Manage a pipeline of learners through coaching, motivation, mentoring, barrier removal, issue ownership, completion strategies, and progress monitoring • Provide personalized interactions, milestone outreach, and behavior-based outreach to help learners stay on track • Assist learners in developing academic plans aligned with program requirements and educational and career goals • Leverage tools, systems, software applications, program analytics, and outreach protocols to optimize advising engagement • Help learners navigate program and plan changes and understand Capella-initiated changes • Explore alignment of learners’ educational and financial plans with degree completion • Provide resources and refer learners to university support services • Proactively reach out to at-risk learners and address barriers affecting persistence, success, and completion • Coach learners through disruptive life events and challenges and provide situation-specific options • Respond through phone, voicemail, chat, email, casework, and social media • Document learner interactions accurately according to departmental best practices • Collaborate with faculty, chairs, academic leadership, and university partners on escalated situations and conflict resolution • Serve as a subject matter expert on university programs, processes, and policies • Monitor and communicate trends affecting learner persistence, success, and completion • Support development and training for faculty and staff • Identify program, process, and policy opportunities and gaps and help create solutions with stakeholders • Build trusted professional relationships across the business • Participate in projects, initiatives, departmental training, and cross-functional training • Research issues and trends in other higher education institutions

🎯 Requirements

• Bachelor's degree from an accredited institution required • Two to four years of professional experience using advanced coaching, critical thinking, and problem solving skills preferred • Experience working with adult learners and/or faculty preferred • Excellent written and verbal communication skills • Foundational understanding of the advising discipline from educational and career perspectives • Ability to communicate through a variety of channels/systems • Ability to evaluate and learn new computer software applications quickly • Proficiency in the Microsoft Office Suite, including Word, Excel and Outlook • Must be flexible in work hours/schedule in order to accommodate learner needs • Must be able to spend significant time working at a computer and on the phone using a headset • Must be able to travel 0-10% of time • Must be able to lift 20 lbs. • Must be able to work more than 40 hours per week when business needs warrant • Regular, dependable attendance and punctuality are essential functions of this job • Must effectively communicate both up and down the management chain • Must effectively cope with stressful situations • Strong mental acuity

🏖️ Benefits

• Medical, dental, vision, life and disability plans • Well-being incentives • Parental leave • Paid time off • Certain paid holidays • Tax saving accounts (FSA, HSA) • 401(k) retirement benefit • Employee Stock Purchase Plan • Tuition assistance • Entertainment and retail discounts • Overtime pay for eligible non-exempt employees • Reasonable accommodation for the application process

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume