Expert Coach II, CDCES

🔥 3 hours ago

🇺🇸 United States – Remote

💵 $36 - $39 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Teladoc Health

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏥 Healthcare

👥 B2C

☁️ SaaS

💰 $80M Post-IPO Debt - Teladoc Health on 2016-07

Healthcare • B2C • SaaS

Teladoc Health is a telehealth company that connects patients with care providers through a virtual care platform offering 24/7 urgent care, primary care, mental health (therapy and psychiatry), chronic condition management (diabetes, hypertension, weight management), specialty consultations, and wellness services. It serves individuals directly and partners with employers, health plans, hospitals and health systems to deliver integrated virtual care solutions and technology at scale.

📋 Description

• Provide whole-person 1:1 coaching and education to drive behavior changes and improve clinical outcomes • Help members effectively self-manage chronic conditions • Assess individual member needs and tailor education and coaching accordingly • Build positive relationships with members and deliver an excellent member experience • Attend mandated meetings and complete required online and/or in-person training • Follow scheduling best practices to meet coaching utilization and member needs • Participate in process improvement • Mentor less-experienced coaches through formal or informal support, feedback, and answers to questions • Support development of education handouts, videos, podcasts, and client-facing presentations • Stay current on clinical best practices and share expertise across the team and company • For Diabetes Management coaching, provide autonomous 1:1 diabetes education and coaching using the ADCES 7 Self-Care Behaviors and evidence-based recommendations • Stay current on diabetes-management best practices • Facilitate live diabetes-focused group Learning Events as needed

🎯 Requirements

• Minimum of a bachelor’s degree • If coaching in the Diabetes product, must possess and maintain certification as a Certified Diabetes Care and Education Specialist (CDCES) • Maintain CDCES certification with the required 75 CEUs in 5 years • Ability to apply evidence-based principles to coaching practice • Ability to interpret and incorporate the ADCES 7 DSME/T education model • Strong background knowledge of the science and latest treatment options for managing diabetes • At least 3 years of professional experience in the healthcare field • Ability to provide quality member education and coaching • Ability to assess member needs, including skills, knowledge, barriers, and motivation • Coaching approach congruent with Motivational Interviewing • Bilingual Spanish/English desirable but not required • Currently authorized to work in the United States without visa sponsorship now or in the future

🏖️ Benefits

• Performance bonus • Benefits subject to eligibility requirements • During the first year, accrue 5.84 hours of PTO per bi-weekly pay period • 80 hours of Paid Sick, Safe, and Caregiver Leave annually for full-time positions • Career growth and meaningful development opportunities • Inclusive benefits programs for employees and families • Teladoc Health equipment provided at no charge to employees

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