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Associate Enrollment Specialist

Job not on LinkedIn

🔥 43 minutes ago

🇺🇸 United States – Remote

💵 $20 - $30 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Strategic Education, Inc's careers page, not through a job board

First seen by Remote Rocketship 43 minutes ago

Logo of Strategic Education, Inc

Strategic Education, Inc

5001 - 10000 employees

Founded 1998

📚 Education

🤝 B2B

🏢 Enterprise

Education • B2B • Enterprise

Strategic Education, Inc. is a leader in creating innovative and career-relevant learning experiences designed to prepare learners for the workforce. With over 130 years of experience, the company partners with more than 1,300 employers across the U. S. and educates over 100,000 students globally. Strategic Education offers customized workforce solutions ranging from tuition assistance to accredited degree courses, non-degree skill pathways, and coding schools. It has a strong focus on addressing evolving skills gaps and fostering employee career growth through dynamic learning environments. The company operates reputable institutions like Strayer University, Capella University, and the Jack Welch Management Institute, among others, emphasizing the importance of education in driving economic mobility and empowering individuals.

📋 Description

• Serve as primary support and one-to-one relationship builder for Capella’s prospective students • Educate prospects about online degree programs, financing, and licensure matters • Clarify key decision points and solution alternatives aligned with individual student needs • Support prospective students through the full enrollment lifecycle, from initial relationship development through application and preparation for long-term success • Build and manage a strong pipeline using organization and forecasting methodology • Qualify readiness and fit, investigate needs and motivations, present program features and financing options, recommend customized solutions, and ask for the business when appropriate • Interact continuously with warm leads via phone, chat, social media, and email; no cold calling • Manage student data using automation tools and complex software applications • Complete continuous training and development to maintain extensive product knowledge • Participate as a team member, support colleagues, engage in team discussions and 1:1 call coaching, and provide constructive feedback to management • Improve student engagement by creating personalized pathways and ensuring students make fully informed decisions

🎯 Requirements

• Demonstrated track record of advanced performance and ability to meet objectives • Ability to work in a goal-driven and measured performance environment • Excellent time management, interpersonal, written/verbal communication, and presentation skills • Evidence of organizational accomplishments in a productive and contributive team environment • Highly motivated, self-starter and able to relate positively and professionally with prospective students and University colleagues • Expertise leveraging customer-tracking software applications and tools • High achievement-orientation and drive • High service-orientation • Ability to work 9am-6pm with periodic late coverage from 11am-8pm • Previous professional sales experience is preferred, preferably in higher education admissions, recruiting, financial services, educational or training-industry sales, referral-based sales, non-profit fundraising, or high-end retail sales • Other high achievement-orientation or high service-orientation experience can also be considered • Strong desire to work in a mission-driven culture and in the best interests of customers/students • Experience with the comprehensive customer-decision cycle, often involving multiple contacts • Experience representing high-value products and services to a diverse customer base • Experience creating and maintaining strong customer relationships • Relevant four-year degree preferred; additional work experience or a strong resume and portfolio may be accepted in place of a degree • Must be able to travel occasionally if a business need arises • Must be able to meet critical thinking and problem-solving aspects aligned to job duties and effectively communicate with co-workers • Must be able to work more than 40 hours per week when business needs warrant • Able to access information using a computer

🏖️ Benefits

• Medical, dental, vision, life and disability plans • Well-being incentives • Parental leave • Paid time off • Certain paid holidays • Tax saving accounts (FSA, HSA) • 401(k) retirement benefit • Employee Stock Purchase Plan • Tuition assistance • Entertainment and retail discounts • Overtime pay for eligible non-exempt employees • Reasonable accommodations in accordance with ADA policies

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