Customer Success Manager

Job not on LinkedIn

🔥 0 minutes ago

🌵 Arizona, California, +30 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote

💵 $70k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Streamline Healthcare Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

💰 Private Equity Round on 2023-03

Healthcare • Consulting • Healthcare Insurance

Streamline Healthcare Solutions is a company that offers innovative web-based software solutions specifically tailored for the behavioral health and human services market. Celebrating over two decades in the industry, Streamline focuses on empowering organizations through its SmartCare platform, a robust Behavioral Health Electronic Health Record (EHR) system. This platform supports various services including substance abuse disorder care, intellectual and developmental disabilities services, foster care, and more, with features like ePrescribing, telehealth, and business intelligence. The SmartCare software is designed to provide organizations the control and flexibility to enhance their operations and transform care delivery, ultimately improving the quality of life for individuals in need. Hosted securely on Microsoft Azure, SmartCare is an all-in-one platform providing a holistic approach to care management.

📋 Description

• Manage multiple customer accounts and understand customer needs and priorities • Manage projects to ensure deliverables are met • Conduct regular meetings to stay up to date with customer needs • Provide product and industry consultation • Facilitate timely access to needed resources • Facilitate sales of added functionality and modules to increase customer efficiency • Communicate and meet frequently with product managers, developers, testers, and other internal staff • Maintain customer retention • Achieve a customer satisfaction rating of 85% or greater

🎯 Requirements

• Bachelor's degree or higher in a related field • Prior experience as a Customer Success Manager is desirable • Experience in Project Management and Change Management • Leadership and Team Building Skills • Background experience in Behavioral Healthcare or in Electronic Medical Records is preferred • Excellent interpersonal skills and effective written and oral communication skills • Innovative • Critical thinking and problem solving abilities • Willingness to travel up to 20% • Willingness to work alternate schedules, as required • Employment visa sponsorship is not available for this position

🏖️ Benefits

• Competitive compensation and benefits packages • Flexible work environment • Opportunities for growth and continued learning • Workplace where individual contribution is valued and recognized