Academic Mentor, Bilingual Spanish/English

🔥 0 minutes ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $47.5k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💬 Bilingual

👻 Ghost score 0%

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Stride, Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2000

💼 Consulting

🏥 Healthcare

📚 Education

Consulting • Healthcare • Education

Stride, Inc. is an innovative company focused on transforming education through online learning and personalized teaching. It serves a diverse range of learners including K–12 students, adult learners, military families, businesses, and school districts. Stride offers a variety of educational products and services, which include K–12 education solutions, career development programs, and personalized tutoring. With a commitment to social responsibility and inclusion, Stride aims to help learners of all ages achieve their full potential by providing flexible and effective learning opportunities both in online public schools and beyond. Stride is also involved in developing tools for educators and supporting businesses by offering career development options and access to a talented workforce. The company is publicly traded on the NYSE under the symbol LRN.

📋 Description

• Support student retention through non-instructional intervention and support for students in grades 6–12 • Work with students and parents to identify online learning strengths and areas for improvement • Provide customer service and ensure student improvement through intervention strategies • Monitor, track, and address student needs related to online learning success factors • Build and maintain relationships with students and parents • Analyze student strengths and challenges using online learner profiles • Deliver targeted interventions according to a prescribed process • Conduct orientation sessions for students and learning coaches • Educate students on system navigation techniques and tips through emails, orientations, phone calls, and online course moderation • Monitor academic progress and key success metrics • Adjust intervention programs to meet student needs • Conduct small-group online Student and Parent Resource Sessions • Maintain regular contact and meetings with students and families via telephone, email, instant messenger, and web conferencing • Respond to communications from students, staff, and parents and follow up on teacher escalations • Distribute daily and weekly school-level communications • Report student progress, contact metrics, concerns, and accomplishments to the Department Head weekly • Facilitate program changes, withdrawals, accelerations, extensions, and re-enrollment activities • Perform other related duties as assigned • No formal supervisory responsibilities

🎯 Requirements

• Must have an active teaching certification • Must hold an ESOL/Spanish endorsement • Bachelor's Degree • Bilingual Spanish and English • 2 or more years of customer service experience • Experience working with children or youth • Demonstrated proficiency in using online tools and applications • Professional verbal and writing skills • Comfortable with online and telephone communication with customers • Background in Education preferred • Tutoring experience or experience as a school or classroom aide desired

🏖️ Benefits

• Remote/virtual work arrangement • Reasonable accommodation for individuals with disabilities • Equal opportunity employment protections