ServiceNow HR Associate Business Process Consultant

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🔥 1 hour ago

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Stridepath Consulting

51 - 200 employees

Founded 2017

💼 Consulting

👥 HR Tech

🏢 Enterprise

Consulting • HR Tech • Enterprise

Stridepath Consulting is a professional services firm and Premier ServiceNow Partner focused exclusively on Employee Workflows and HR Service Delivery. The company provides end-to-end services including advisory, implementation, managed services, AI readiness and deployment, custom application development, and testing—built from experience across hundreds of ServiceNow projects. Stridepath emphasizes human-centered design, employee experience, and operational excellence, serving enterprise clients across sectors such as federal and state government, energy, financial services, healthcare, higher education, life sciences, manufacturing, retail, and technology.

📋 Description

• Support project initiation activities, including pre-work questionnaires and workshop agendas • Assist in discovery and design workshops throughout the project lifecycle • Help discern client business processes and employee service delivery needs • Support gap analysis of current and future state processes • Contribute to the design of repeatable, high-value processes and employee experiences • Deliver guidance and assist in implementation of processes • Author and peer-test user stories to support technical configuration • Guide, design, and/or facilitate UAT activities as defined in the statement of work

🎯 Requirements

• ServiceNow CSA Certification • Basic workshop facilitation skills • Basic understanding and application of process design principles • Ability to learn discipline-specific software (Lucid, Visio, or comparable solutions) • Ability to produce high-quality work in a collaborative environment • Ability to deliver design-related items that are complete, high quality, on time, and deliver valued outcomes

🏖️ Benefits

• Supports project initiation activities • Assists in discovery and design workshops • Guidance in repeatable, high-value processes and employee experiences • Consultation on options to solve business process problems • Participation in internal projects to improve efficiency

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