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Head of Strategic Accounts, Solutions Architecture

Job not on LinkedIn

🔥 0 minutes ago

🏄 California, New York – Remote

infoinfo

⏰ Full Time

🔴 Lead

💻 Solutions Engineer

Where this job comes from

Posted on Stripe's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Stripe

Stripe

1001 - 5000 employees

Founded 2010

💳 Fintech

🛍️ eCommerce

🤝 B2B

💰 Venture Round on 2021-05

Fintech • eCommerce • B2B

Stripe is a global payments processing platform that enables businesses to accept online and in-person payments. It offers a comprehensive suite of financial services, including payment processing, billing, and revenue management tools, aimed at businesses of all sizes, from startups to enterprises. By providing a developer-friendly API, Stripe allows businesses to streamline their payment operations and embed financial services directly into their applications, facilitating both B2B and B2C transactions.

📋 Description

• Set the vision, strategy, and operating model for Strategic Accounts Solutions Architecture • Recruit, lead, coach, and retain senior Solutions Architects • Develop and execute technical account strategies to deepen customer relationships, unlock use cases, and drive growth • Lead complex engagements including architecture workshops, executive briefings, solution design, technical evaluations, and critical escalations • Advise senior executives, product leaders, and engineering leaders • Partner with Product and Engineering to influence priorities and translate customer needs into scalable capabilities • Establish mechanisms for sharing technical insights and reusable patterns across Stripe • Build a culture of technical excellence, curiosity, accountability, experimentation, and continuous learning • Champion AI-enabled ways of working • Develop talent through expectations, coaching, feedback, and expanded impact opportunities • Collaborate with Sales, Customer Success, Professional Services, Technical Account Management, Partnerships, Marketing, Product, and Engineering • Build processes and metrics measuring customer outcomes, account growth, product influence, and organizational effectiveness • Anticipate technology, customer, competitive, and industry changes and translate them into action • Represent Stripe in executive forums, customer reviews, industry events, and strategic engagements

🎯 Requirements

• 6+ years of experience leading technical pre-sales, solutions architecture, sales engineering, or comparable customer-facing architecture teams aligned to strategic, key, or major accounts • Track record of hiring, developing, and leading senior technical talent in a complex, high-growth environment • Deep technical fluency in architectures, APIs, data flows, integration patterns, security, reliability, and emerging technologies • Experience partnering with senior customer executives, product leaders, and engineering leaders on complex, business-critical initiatives • Demonstrated success connecting technical strategy to account growth, customer outcomes, and long-term partnerships • Strong experience partnering with Product and Engineering teams to influence roadmaps, shape requirements, and turn customer insights into scalable product innovation • Practical experience using AI tools to increase the quality, speed, or scale of work • Exceptional curiosity and learning agility • Strong executive presence and communication skills • Sound judgment and ability to lead through ambiguity and competing priorities • Collaborative leadership style and ability to align cross-functional stakeholders • Willingness to travel as needed • Experience with payments, financial infrastructure, or fintech preferred

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