Technical Partner Manager

🕒 July 2

🌐 United States, Canada – Remote

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🌽 Illinois – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 24%

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Logo of Stripe

Stripe

1001 - 5000 employees

Founded 2010

💳 Fintech

🛍️ eCommerce

🤝 B2B

💰 Venture Round on 2021-05

Fintech • eCommerce • B2B

Stripe is a global payments processing platform that enables businesses to accept online and in-person payments. It offers a comprehensive suite of financial services, including payment processing, billing, and revenue management tools, aimed at businesses of all sizes, from startups to enterprises. By providing a developer-friendly API, Stripe allows businesses to streamline their payment operations and embed financial services directly into their applications, facilitating both B2B and B2C transactions.

📋 Description

• Build and maintain strong, long-term relationships with key financial ecosystem partners • Serve as the primary point of contact for technical inquiries and operational support • Collaborate with partners to define and implement successful technical integrations • Ensure technical requirements are met and projects are delivered on time • Establish SLAs and performance standards for partner accounts • Use metrics and data analysis to monitor and improve partner health and satisfaction • Drive technical reviews to improve partner performance • Collaborate across Engineering, Product, and Partner Development teams • Support process enhancements and technical solutions that benefit partners • Coordinate incident resolution and partner communications with internal teams

🎯 Requirements

• Bachelor’s degree in Business Administration, Computer Science, or a related field • Minimum of 6 years of experience in partner management, technical project management, or business operations, especially managing external partnerships • Experience with payment technologies and ecosystems • Proven ability to drive medium to large-sized technical projects in collaboration with external partners and cross-functional internal stakeholders • Excellent interpersonal and communication skills, capable of effectively conveying technical information to non-technical stakeholders • Willingness to travel as necessary to meet partner needs • Basic to intermediate proficiency in SQL and XML is preferred • Ability to thrive in an unstructured, fast-moving environment is preferred

🏖️ Benefits

• Willingness to travel as necessary to meet partner needs is listed as a job requirement, not a benefit; no employer-provided benefits or compensation extras are specified.

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