Technical Partner Manager – Networks

🔥 0 minutes ago

🏄 California, Illinois – Remote

🏄 California – Remote 🌽 Illinois – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Stripe

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

💳 Fintech

🛍️ eCommerce

🤝 B2B

💰 Venture Round on 2021-05

Fintech • eCommerce • B2B

Stripe is a global payments processing platform that enables businesses to accept online and in-person payments. It offers a comprehensive suite of financial services, including payment processing, billing, and revenue management tools, aimed at businesses of all sizes, from startups to enterprises. By providing a developer-friendly API, Stripe allows businesses to streamline their payment operations and embed financial services directly into their applications, facilitating both B2B and B2C transactions.

📋 Description

• Build and maintain strong, long-term relationships with key financial ecosystem partners, serving as the primary point of contact for technical inquiries and operational support. • Collaborate closely with partners to define and implement successful integrations, ensuring all technical requirements are met and projects are delivered on time. • Establish Service Level Agreements (SLAs) and performance standards for partner accounts, leveraging metrics and data analysis to monitor and improve partner health and satisfaction. Regularly drive technical reviews to improve partner performance. • Work across multiple Stripe teams—including Engineering, Product, and Partner Development—to support and drive process enhancements and technical solutions that benefit partners. • Assist in incident resolution by coordinating with internal teams to manage partner communications effectively and resolve issues efficiently. • Identify inefficiencies within Stripe’s operating model, proposing and driving effective solutions (including both technical and operational requirements) to address them. • Provide ongoing training, documentation and support to partners, helping them leverage Stripe’s technology and products effectively. • Gather feedback from partners to inform improvements in internal processes and product functionalities, ensuring customer needs are addressed within the organization

🎯 Requirements

• Bachelor’s degree in Business Administration, Computer Science, or a related field. • Minimum of 5 years of experience in partner management, technical project management, or business operations, especially managing external partnerships. • Proven ability to drive medium to large-sized technical projects in collaboration with external partners and cross-functional internal stakeholders. • Strong analytical and problem-solving skills, with experience leveraging data to enhance decision-making. • Excellent interpersonal and communication skills, capable of effectively conveying technical information to non-technical stakeholders. • Willingness to travel (30%) as partner needs require, and occasional off hours /rotational coverage for incidents.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options