Customer Success Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $65k - $85k / year

⏰ Full Time

🟢 Junior

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Strive Compounding Pharmacy

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2018

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

Healthcare • Consulting • Food & Beverage

Strive Compounding Pharmacy is a personalized compounding pharmacy and healthcare company that specializes in custom-formulated medications, supplements, and wellness treatments tailored to individual patient needs. They partner with healthcare providers and offer a range of services including hormone therapy, weight management, mental health, sexual health, anti-aging, hair growth, autoimmune and specialty therapies, plus OTC products, supplements, and wholesale programs. Strive emphasizes regulatory compliance, third-party testing, sterile compounding practices, provider collaboration, and a patient-focused approach to deliver outcome-oriented, customized medicine.

📋 Description

• Manage a Book of assigned clinics and / or health systems • Develop and maintain strong relationships with key clinic contacts • Conduct regular strategy meetings and/or business reviews • Serve as a primary contact for provider inquiries and escalations • Drive provider engagement with consistent education, ongoing support, and site-specific data insights to help identify prescribing trends • Collaborate with providers to identify opportunities for improved medication management and access to individualized care • Identify expansion opportunities and partner with Sales Reps on upsells/cross-sells • Consistently document provider interactions and success plans in CRM (HubSpot) • Maintain accurate clinic records within CRM (HubSpot) • Collaborate cross-functionally with Sales, Ops, and Clinical Teams

🎯 Requirements

• 1-2 years of Sales, Client Services, Account Management, or related experience • Strong communication and relationship building skills • Ability to manage multiple priorities and accounts simultaneously • Experience with CRM and project management platforms including Google Workspace • Ability to travel up to 10% for team and org events

🏖️ Benefits

• Employer-paid healthcare coverage, effective the 1st day of the following month of your hire date • Free Strive compounded medications for employees based on a valid patient-specific prescription from a licensed healthcare provider • Paid time off • Sick time • FSA and HSA options • Parental leave • 401(k) with employer matching • Life insurance • Vision and dental insurance • Veterinary insurance • Food Truck Fridays • Casual Fridays • Holiday potlucks and seasonal gatherings • Support for personal and professional growth