Assistant General Manager

🔥 0 minutes ago

🌽 Illinois – Remote

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💵 $57.9k - $86.8k / year

⏰ Full Time

🟢 Junior

👔 Manager

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of Drury Hotels

Drury Hotels

5001 - 10000 employees

Founded 1973

🏨 Hospitality

🛍️ eCommerce

✈️ Travel

Hospitality • eCommerce • Travel

Drury Hotels is a hospitality company that operates a chain of hotels offering accommodations for travelers. They focus on providing comfortable lodging options near universities and various destinations, with properties like The Study at Yale, The Study at University City, and The Study at Johns Hopkins. Drury Hotels emphasizes customer service and amenities suitable for both leisure and business travelers.

📋 Description

• Assist and support hotel properties and staff in the assigned region • Provide expert leadership across all hotel departments • Lead exceptional guest service and train, develop, and coach team members • Cultivate exceptional guest service environments across multiple properties • Establish high service standards and hire team members for appropriate positions • Lead, coach, and develop team members throughout the hotel portfolio • Model quality assurance best practices and meet or exceed quality assurance visit measures • Deliver service, cost, labor-control, and team-engagement measures through hands-on leadership • Delegate and empower team members • Handle challenging situations, proactively resolve issues, and drive continuous improvement

🎯 Requirements

• Positive, can-do attitude required • Bachelor’s degree in hospitality, business or related field preferred • Minimum of one year of supervisory experience with demonstrated leadership success • Hotel-specific experience preferred • Ability to travel up to 75%

🏖️ Benefits

• Career growth, mentorship, cross-training, development plans, and management training • Medical, dental, vision, prescription, life, and disability insurance • Parental leave • Team Member Assistance Program • Company-matched 401(k) • Flexible scheduling • Paid time off • Hotel discounts • Free room nights • Quarterly bonuses based on hotel results • Semi-annual bonus based on hotel and company performance • Discretionary quarterly “+1 Service” bonus • Optional short-term disability and life insurance plans

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