Festival Technical Support Assistant, Account Creation

Job not on LinkedIn

🔥 8 minutes ago

🏄 California, Colorado, +2 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🗽 New York – Remote ⛷️ Utah – Remote

💵 $19 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Sundance Institute

WebsiteLinkedInAll Job Openings

51 - 200 employees

📱 Media

🤝 Non-profit

📚 Education

Media • Non-profit • Education

Sundance Institute is a nonprofit organization founded by Robert Redford in 1981, dedicated to fostering new voices in American storytelling and championing independent stories for the screen. It offers a variety of programs, including labs, fellowships, and grants, while hosting the annual Sundance Film Festival, which serves as a crucial platform for filmmakers to showcase their work and connect with industry professionals. The institute also focuses on outreach, inclusion, and providing resources for emerging artists to thrive.

📋 Description

• Supporting the Tech Services team in user account creation for Sundance Institute employees. • Creating new users in Google Workspace. • Administering access to files within Google Drive. • Creating and maintaining reactivation of end-user accounts like Slack, Google G Suite Apps, and Zoom. • Working within the Help Desk ticketing system for transitioning account creation tickets. • Tracking and organizing software inventory as users are created. • Sending out technology-based communications to new employees before their start dates.

🎯 Requirements

• Knowledge of Group Policy, and user profile administration. • A strong knowledge of Google G Suite Apps for business, including Gmail, Groups, and Drives. • Excellent organizational skills with an ability to multitask. • Strong problem-solving and conflict management skills. • Ability to work autonomously and in a team environment. • Experience with Help Desk issue tracking software preferred. • Legal authorization to work in the United States.

🏖️ Benefits

• Paid sick leave and Institute holidays • Employee assistance program • Employee Wellness Initiatives • Sundance Film Festival passes and benefits (varies each year)