Senior Product Manager, Mail Admin, Buyer Experience

Job not on LinkedIn

🔥 0 minutes ago

🏄 California, New York, +1 more states – Remote

🏄 California – Remote 🗽 New York – Remote ☕ Washington – Remote

💵 $186k - $258k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

👻 Ghost score 0%

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Superhuman

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

⚡ Productivity

🤖 Artificial Intelligence

SaaS • Productivity • Artificial Intelligence

Superhuman is a productivity software company that offers a suite of tools — Mail, Docs, Go (an AI assistant), Calendars, and Databases — designed to make email and work across apps faster and more efficient. Its flagship product, Superhuman Mail, promotes faster inbox management, timely follow-ups, and saves users time; the platform integrates AI features (including writing assistance via Grammarly and AI agents like Go) and connects to many third-party apps (Gmail, Drive, Jira, Claude, ChatGPT, Cursor). Superhuman targets teams and enterprises with collaborative documents, knowledge management, workflows, and proactive AI that schedules meetings and helps across apps. The company markets to teams (marketing, IT, education, enterprises) and emphasizes AI-native collaboration, integrations, and productivity gains.

📋 Description

• Own the product roadmap for Mail’s admin and team-management experience • Manage usage visibility, activity and adoption reporting, and audit and access visibility • Own the enterprise onboarding and migration experience • Give champions tools and evidence to make the internal business case for Mail • Define and improve the enterprise buyer journey across evaluation, pilot, deployment, expansion, and renewal • Build a prioritized view of enterprise needs with Sales and Customer Success • Distinguish durable product patterns from individual customer requests • Communicate product tradeoffs clearly and convincingly • Partner with platform, security, and compliance teams on identity, provisioning, and governance integration • Measure activation, early-week retention, feature adoption, and admin value surfaces • Shape the ideal customer profile and define the Product Market Fit journey • Work with economic buyers, IT admins, internal champions, Sales, and Customer Success

🎯 Requirements

• 4+ years in product management • Experience with admin, account management, onboarding, or usage-analytics products in a B2B SaaS environment • Direct experience with enterprise buyers and admins • Experience unblocking deals or deployments through product work • Understanding of SSO, SCIM, RBAC, audit logging, and provisioning • Experience partnering with security and compliance teams • Experience with both self-serve and enterprise motions • Understanding of product-led funnels inside large organizations • Experience designing for IT admins, end users, and finance or procurement stakeholders • Track record of building simple experiences on complex systems • Ability to work independently with minimal guidance • Ability to manage tasks and priorities across multiple projects • Ability to analyze and execute work efficiently • Ability to collaborate with cross-functional teams • Ability to thrive in fast-paced, results-driven environments

🏖️ Benefits

• Excellent health care, including medical, dental, vision, mental health, and fertility benefits • Disability and life insurance options • 401(k) and RRSP matching • Paid parental leave • 20 days of paid time off per year • 12 days of paid holidays per year • Two floating holidays per year • Flexible sick time • Stipends for caregiving, pet care, wellness, home office, and more • Annual professional development budget and opportunities • Remote-flexible working model • Hybrid setup available in San Francisco, New York City, or Seattle