Inside Account Representative

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SupplyCore Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

🎖️ Defense

🏭 Manufacturing

💼 Consulting

Defense • Manufacturing • Consulting

SupplyCore Inc. is a company that provides tailored logistics support and special equipment for the military, civilian agencies, and allied governments. With over 35 years of service, SupplyCore specializes in the provision of special operational equipment, weapon systems support, and maintenance, repair & operations (MRO) requirements. They emphasize their commitment to enhancing military readiness, and are recognized for their contributions to military-friendly employment practices. Their services cover a broad range of needs including tactical gear, metals procurement, and support for tactical wheeled and commercial vehicle parts. SupplyCore is known for its dedication to sustaining and enhancing national and allied physical and human capital in both peacetime and contingency scenarios.

📋 Description

• Oversee day-to-day communication and problem resolution for all assigned customers following handoff from the assigned Military Account Manager • Partner with the assigned Military Account Manager to secure supplier pricing agreements and obtain and submit customer quotes • Educate new customers on ordering and registration processes • Manage customer complaints and issues through timely resolution • Update the RMS system during quote-to-order status changes • Follow up regularly with customers on pending orders and additional TLS Program opportunities • Obtain necessary sign-offs to release orders for invoicing • Process award notifications in the system

🎯 Requirements

• Bachelor’s degree in business or equivalent experience • Military personnel may qualify through former training or relevant experience in lieu of civilian experience • Minimum of 5 years’ experience in a customer-facing, inside, or outside sales position • Prior experience with military or government customers preferred • U.S. citizenship or permanent residency (green card) required • Excellent verbal and written communication and interpersonal skills • Ability to engage customers and vendors, build rapport, and conduct business professionally • Meticulous and organized, with ability to prioritize and execute multiple tasks while adhering to deadlines • Strong negotiation skills • Self-driven and proactive, with accountability and ability to work under minimal supervision • Team-building, collaboration, and assistance skills • PC proficiency in CRM software, specifically Salesforce • Proficiency in Microsoft Suite products including Word, Excel, Outlook, and PowerPoint

🏖️ Benefits

• 3 weeks of PTO with a generous accrual policy • Wellness Program • 14 company paid annual Holidays. • Employee Assistance Program (EAP) • Flexible Work Life Balance • Nationwide Medical, Dental, Vision, & FSA • Casual Work Environment • Optional Additional Life Insurance • Progressive Associate Recognition Program • Short- & Long-Term Disability • Company Provided Professional development • Annual social and community events • Annual Education Assistance Program • Company provided PC and office supplies • 401K with bi-weekly Safe Harbor contributions • Commission Program