Sales Engineer

🔥 0 minutes ago

🌽 Illinois, Michigan – Remote

🌽 Illinois – Remote 🚗 Michigan – Remote

💵 $85k - $95k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Sales Engineer

👻 Ghost score 0%

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Surf Internet

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1999

📡 Telecommunications

👥 B2C

🤝 B2B

Telecommunications • B2C • B2B

Surf Internet is a regional fiber-optic internet service provider delivering high-speed, reliable broadband to homes and businesses across the Great Lakes region of Illinois, Indiana, and Michigan. The company focuses on expanding fiber into underserved and rural communities and offers residential and business plans (including multi-gig and up to 8 Gbps tiers), whole-home WiFi (powered by eero), streaming TV, and VoIP services. Surf emphasizes no contracts, no data caps, price-lock options, construction and installation support, and local customer service and enterprise connectivity solutions.

📋 Description

• Build and maintain strong client relationships and understand unique internet requirements • Collaborate with the sales team to gather client feedback and preferences • Conduct client meetings and presentations explaining internet solutions and implementation processes • Maintain deep knowledge of small business internet, commercial business internet, and internet transport technologies • Stay current with ISP industry trends and emerging technologies • Translate client needs into technical solutions • Create customized internet solution designs aligned with client requirements and budget constraints • Collaborate with engineering to ensure solutions are technically feasible and cost-effective • Lead implementation of internet services, including fiber, wireless, and internet transport technologies • Coordinate with project managers and field technicians for timely installations • Troubleshoot technical issues and provide on-site support as needed • Maintain project plans, configurations, and client communication documentation • Generate reports on project progress and key performance indicators

🎯 Requirements

• Bachelor's degree in Telecommunications, Electrical Engineering, or a related field • Proven experience in sales engineering or technical sales roles within the ISP or telecommunications industry • Strong understanding of internet technologies, including fiber optics and wireless communications • Excellent communication and presentation skills • Ability to work collaboratively with cross-functional teams • Problem-solving skills and the ability to troubleshoot technical issues • Project management experience is a plus • Experience with Vetro fiber mapping and Hubspot preferred