CRM Administrator

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sweed POS

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Sweed POS is a comprehensive platform designed to streamline cannabis retail operations. It offers a wide range of integrated tools including point of sale systems, marketing and loyalty programs, inventory management, and eCommerce solutions tailored specifically for the cannabis industry. With features such as advanced customer management, integrated payments, and multi-location logistics, Sweed POS empowers cannabis retailers to enhance their brand presence and operational efficiency. The platform is designed to seamlessly manage retail operations without the need for third-party systems, providing a holistic and intuitive experience for cannabis businesses.

📋 Description

• Own the day-to-day administration, maintenance, and optimization of HubSpot • Audit and improve CRM architecture, including objects, properties, associations, pipelines, and lifecycle stages • Identify and resolve structural inconsistencies, outdated configurations, and technical debt • Perform periodic Salesforce administration, including configuration updates, user management, and troubleshooting • Maintain consistency between HubSpot, Salesforce, and related business processes • Maintain accurate, consistent, and reliable CRM data across both platforms • Conduct regular data audits, cleanup, deduplication, and standardization • Resolve data inconsistencies, incorrect mappings, and synchronization issues • Establish and maintain data quality standards and best practices • Audit, maintain, and optimize HubSpot reports and dashboards • Investigate and resolve reporting discrepancies, incorrect filters, and tracking issues • Create or improve reports and dashboards based on business requirements • Maintain, troubleshoot, and optimize HubSpot workflows and automations • Resolve automation conflicts, errors, and inefficiencies • Support Salesforce automations and configurations when needed • Implement process improvements and introduce new automations where appropriate • Provide ongoing CRM support, troubleshooting, and system maintenance • Monitor and troubleshoot HubSpot–Salesforce synchronization and other tool integrations • Manage CRM user access, permissions, and configuration updates • Collaborate with Sales, Marketing, Customer Success, and other teams on CRM-related requests • Maintain documentation of CRM configurations, processes, and changes • Proactively identify opportunities to improve system reliability, efficiency, and scalability

🎯 Requirements

• Strong hands-on experience with HubSpot CRM administration and configuration • Practical experience administering Salesforce, including basic configuration, user management, and troubleshooting • Solid understanding of CRM architecture, data models, objects, properties, pipelines, and lifecycle stages • Experience maintaining and improving existing CRM environments • Strong experience with CRM data management, cleanup, and data quality processes • Experience building, maintaining, and troubleshooting CRM reports and dashboards • Knowledge of CRM workflows, automation, and integration processes • Ability to investigate complex CRM issues, identify root causes, and implement sustainable solutions • Strong analytical thinking, attention to detail, and problem-solving skills • Ability to work independently, prioritize tasks, and take ownership of CRM operations • Good communication skills and experience collaborating with cross-functional teams • Experience managing HubSpot–Salesforce integrations and data synchronization • Understanding of Sales Operations, Marketing Operations, or Revenue Operations • Experience with CRM APIs, third-party integrations, and data mapping • Familiarity with advanced HubSpot features, custom objects, and complex workflows • Experience with Salesforce Flow and advanced Salesforce configuration • Experience working in a B2B SaaS environment • HubSpot or Salesforce certifications

🏖️ Benefits

• 100% remote; no offices needed • Flexible working hours • Core team time aligned with US Eastern Time • 20 paid vacation days per year • 12 holidays per year • 3 sick leave days • Medical insurance after probation • Equipment reimbursement for laptops, monitors, etc. • B2B contract with the US company