Business Systems Engineer

🕒 September 10

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Swoogo

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

💰 $20M Series B on 2022-02

Consulting • Marketing • Logistics

Swoogo is an event management platform that offers a comprehensive solution for planning and executing various types of events, including in-person, digital, and hybrid events. It provides tools for registration, event marketing, logistics, data insights, and integrations with other business solutions. Swoogo is known for its customizable platform that supports seamless integration and flexibility, making it suitable for enterprises, tech companies, agencies, and more. The platform is designed to enhance attendee engagement and streamline event logistics while ensuring data security and compliance. Swoogo prides itself on offering excellent in-house support and cooperative tech ecosystems.

📋 Description

• Own Salesforce end to end, including user and license management, configuration, flows, automation rules, custom objects, routing logic, data integrity, and day-to-day upkeep • Serve as the go-to person for how systems connect, including triggers, data origins, and upstream failures • Implement data governance, source-of-truth decisions, field standards, naming conventions, and change control • Own enrichment and data hygiene strategies, including deduplication, normalization, validation, and automated QA • Build and maintain a data dictionary and reporting best practices • Own the health of integrations between Salesforce and the broader GTM stack, including Apollo, ChiliPiper, Slack, marketing automation, quote-to-cash, call intelligence, and data warehouse connections • Build and maintain integration pipelines and monitor data flows • Troubleshoot synchronization failures • Design and implement lead routing, territory assignment, and attribution frameworks • Maintain core sales processes as the organization evolves • Build and maintain automations across the GTM lifecycle • Identify GTM bottlenecks and implement workflows that reduce manual effort • Support automated MQL activation, SPICED coaching, and streamlined quoting • Prototype, productionize, and measure automation outcomes • Partner with Sales, Marketing, Partnerships, and Customer Success on scalable systems • Serve as a technical resource for RevOps • Respond to ad hoc requests across Salesforce and connected tools • Collaborate with Product Operations and Engineering on product usage data and backend systems • Evaluate GTM tools, run pilots, define success criteria, and implement scalable solutions • Partner with Security and IT on privacy, data access, vendor risk, and responsible automation

🎯 Requirements

• 5+ years in Revenue Operations, Sales Operations, Marketing Operations, or a GTM systems role at a B2B SaaS company • Deep hands-on ownership of Salesforce, including flows, automations, and object relationships • Experience shipping cross-functional systems projects and creating scalable patterns • Experience managing and troubleshooting integrations across a modern GTM stack • Experience with workflow automation platforms such as Workato, Make, n8n, or equivalent • Experience connecting systems via REST APIs and webhooks • Strong analytical fluency, including defining KPIs and diagnosing funnel issues • Working knowledge of SQL • Strong understanding of the B2B SaaS GTM lifecycle • Ability to translate business requirements into technical solutions and communicate trade-offs to non-technical stakeholders • Ability to work independently in a fast-moving remote environment • Salesforce Admin certification preferred • Experience supporting a sales organization through a lifecycle stage or sales process overhaul preferred • Direct experience with sales engagement, routing, or enrichment tools such as Chili Piper, Apollo, or Clay preferred

🏖️ Benefits

• Swoogo's Perks & Benefits (details not provided in the posting) • Remote work arrangement