Business Systems Engineer

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

👻 Ghost score 10%

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Swoogo

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

💰 $20M Series B on 2022-02

Consulting • Marketing • Logistics

Swoogo is an event management platform that offers a comprehensive solution for planning and executing various types of events, including in-person, digital, and hybrid events. It provides tools for registration, event marketing, logistics, data insights, and integrations with other business solutions. Swoogo is known for its customizable platform that supports seamless integration and flexibility, making it suitable for enterprises, tech companies, agencies, and more. The platform is designed to enhance attendee engagement and streamline event logistics while ensuring data security and compliance. Swoogo prides itself on offering excellent in-house support and cooperative tech ecosystems.

📋 Description

• Own Salesforce end to end, including user and license management, configuration, flows, automation rules, custom objects, routing logic, data integrity, and day-to-day upkeep • Serve as the go-to resource for system connections, data origins, triggers, and failure points • Implement data governance, including source-of-truth decisions, field standards, naming conventions, and change control • Own enrichment and data hygiene strategies, including deduplication, normalization, validation, and automated QA • Build and maintain a data dictionary and reporting best practices for self-service leadership insights • Own the health of integrations between Salesforce and the broader GTM stack, including Apollo, ChiliPiper, Slack, marketing automation, quote-to-cash, call intelligence, and data warehouse connections • Build and maintain integration pipelines and monitor data flow between systems • Troubleshoot synchronization failures • Design and implement scalable lead routing, territory assignment, and attribution frameworks • Maintain core sales processes as the organization evolves • Build and maintain automations across the GTM lifecycle, including MQL activation, lead routing, account health scoring, and CRM hygiene • Identify GTM bottlenecks and implement workflows that reduce manual effort, including segmentation, auto-summarization, data-entry reduction, and QA checks • Support automated MQL activation, SPICED coaching, and streamlined quoting initiatives • Prototype quickly, productionize successful solutions, and measure time saved, conversion lift, and data-defect reduction • Partner with Sales, Marketing, Partnerships, and Customer Success to translate process requirements into scalable systems • Support RevOps team members in using automation tooling • Respond to ad hoc Salesforce and connected-tool requests • Collaborate with Product Operations and Engineering on product usage data and backend systems • Evaluate GTM tools using build-versus-buy analysis, run pilots, define success criteria, and implement scalable solutions • Partner with Security and IT on privacy, data access boundaries, vendor risk, and responsible automation use

🎯 Requirements

• 5+ years in Revenue Operations, Sales Operations, Marketing Operations, or a GTM systems role at a B2B SaaS company • Deep hands-on ownership of Salesforce, including flows, automations, and object relationships • Proven history of shipping cross-functional systems projects and creating durable, scalable patterns • Experience managing and troubleshooting integrations across a modern GTM stack, such as Apollo, ChiliPiper, or similar tools • Experience building workflow automations in Workato, Make, n8n, or equivalent • Experience connecting systems via REST APIs and webhooks • Strong analytical fluency, including defining KPIs, diagnosing funnel issues, and maintaining data quality standards • Working knowledge of SQL • Strong understanding of the B2B SaaS GTM lifecycle, from lead generation and MQL activation through pipeline, deal progression, and renewal • Ability to translate business requirements into technical solutions and communicate trade-offs clearly to non-technical stakeholders • Ability to work independently in a fast-moving remote environment • Salesforce Admin certification preferred • Experience supporting a sales organization through a lifecycle stage or sales process overhaul would be great • Direct experience with sales engagement, routing, or enrichment tools such as Chili Piper, Apollo, or Clay would be great

🏖️ Benefits

• The posting directs applicants to Swoogo's Perks & Benefits information, but does not enumerate specific benefits in the provided text • Work in a fast-moving remote environment • Opportunity to work cross-functionally with Sales, Marketing, Partnerships, Customer Success, Product Operations, Engineering, Security, and IT