Daily Claims Representative, P&C Insurance

🔥 0 minutes ago

🏈 Alabama, Arizona, +17 more states – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Claims Specialist

👻 Ghost score 10%

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Logo of Swyfft

Swyfft

51 - 200 employees

🛡️ Insurance

💰 $7.5M Series A on 2017-01

Insurance

Swyfft is a company that provides homeowner insurance services with a focus on speed and efficiency. Unlike traditional insurance brands that require numerous forms, Swyfft utilizes unique data sources and analytics to offer homeowner insurance quotes in seconds. The company operates in states such as Alabama, Massachusetts, and Texas, offering services like policy management, claims reporting, and a deductible savings program. Swyfft also features resources for agents and offers additional products like commercial and flood insurance.

📋 Description

• Investigate, analyze, and determine the extent of liability concerning first-party homeowner property losses and damages • Communicate with policyholders, agents, and service providers via phone, email, and internal systems • Accurately document claim details • Manage a pending claim load at varying stages of the claims process • Interpret and apply insurance policy details to ensure accurate payments and claims declinations • Interpret and apply computer-generated loss estimates, engineer’s reports, and construction terminology • Update and maintain comprehensive claim handling notations in the electronic claims management system and related applications • Resolve assigned claims timely, reserve accurately, and handle claims fairly in compliance with company guidelines

🎯 Requirements

• 5+ years of experience as a desk adjuster in the homeowner/property industry • Experience adjusting all perils, including plumbing (water mitigation), theft, vandalism, wind, hail, and fire • Ability to understand various policies and evaluate and apply appropriate coverage • Comfortable working with contractors and vendors to resolve claims efficiently and within policy provisions • Experience conducting recorded statements • Exceptional written and verbal communication skills, including drafting professional letters and e-mails • Ability to stay calm under pressure and deescalate difficult situations • Proficient in handling complex claims with loss values up to $100K • High School Diploma or equivalent (GED) required • Currently licensed or eligible for licensing as an adjuster in TX, FL, NY, NC, SC, and LA; NY license required • Proficient in MS Office • Experience using video and chat technology (MS Teams and Slack) • Previous experience using claims management systems and Cotality • Reliable high-speed internet connectivity • Designated quiet work-from-home space • Bachelor’s degree or equivalent experience preferred • HAAG Certification is a plus

🏖️ Benefits

• Medical, Dental, and Vision • Short- and Long-Term Disability (Company Paid) • Voluntary Long-Term Disability • Employee Life & AD&D (Company Paid) • Voluntary Employee, Spouse, and Child Life & AD&D • Healthcare, Dependent Care and Transit FSA, and Healthcare Savings Account (HSA) • 401K with a generous matching contribution and no vesting schedule • 20 days of PTO annually (prorated based on hire date) • Company Paid Holidays and 2 “Choose Your Own Holidays” • Some travel for day-to-day work, team meetings, and training will be required • We can aid with your licensing fees

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