Senior Account Manager

🕒 November 20, 2025

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Symbiotic Services, LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

🎯 Recruiter

👥 HR Tech

Recruitment • HR Tech • Healthcare

Symbiotic Services, LLC is a certified, Veteran owned business that revolutionizes the recruitment industry with its innovative Partner On Demand™ (POD) model. Founded in 2019, the company offers a full-service recruitment solution designed to provide flexible, cost-effective, and high-quality staffing services to clients across various sectors. The POD model features dedicated staffing professionals who work closely with clients to streamline their hiring processes, ensuring quality candidates and compliance, while saving clients millions of dollars.

📋 Description

• Manage a portfolio of enterprise accounts with accountability for net revenue retention and expansion. • Build and deepen multithreaded relationships across operational and executive stakeholders. • Use consultative selling to identify new opportunities, promote features, and align solutions with client goals. • Develop Account Development Plans tracking usage, satisfaction, and growth strategies. • Partner with internal teams to ensure seamless execution, adoption, and customer success. • Lead executive business reviews and strategic sessions to showcase outcomes and value. • Oversee renewals, contract terms, and billing alignment to drive customer lifetime value.

🎯 Requirements

• 5+ years in B2B SaaS account management, enterprise sales, or customer success. • Proven track record of driving upsells and renewals in complex, multi-stakeholder accounts. • Strong communication, storytelling, and presentation skills. • Strategic thinker with strong organizational and multitasking skills. • Comfortable working in a dynamic, growth-focused environment. • Familiarity with PropTech, multifamily housing, or real estate SaaS (preferred). • Experience with large third-party operators or ownership groups (preferred). • Knowledge of CRM/project tools like Hubspot, Monday.com, or Asana (preferred).

🏖️ Benefits

• Unlimited PTO and 14 paid holidays. • 401(k) with company match. • Medical, dental, and vision insurance (generous company contribution). • Paid parental leave and life/disability insurance. • Weekly lunch budget, wellness memberships, CitiBike access, and more.