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Dispatcher

Job not on LinkedIn

🔥 20 minutes ago

🤠 Texas – Remote

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💵 $20 - $22 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of T3 Services Group

T3 Services Group

201 - 500 employees

Founded 2020

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

T3 Services Group is a company that provides world-class resources and support to residential HVAC, plumbing, and electrical companies. Their mission is to create more opportunities and growth for their partner companies and their teams by focusing on people, offering resources that enhance the lives of employees, customers, and the communities they serve. T3 Services Group offers services including recruiting and HR, marketing, business intelligence, training, technology enablement, and finance and accounting. They aim to make a profound and positive impact on employees, customers, and communities by partnering with businesses to improve career growth, job security, and professional development opportunities.

📋 Description

• Organize and coordinate daily schedules based on call priority and technician ability • Dispatch and debrief technicians • Monitor the performance of service technicians • Communicate with customers in a timely and effective manner • Understand sales goals and help hold the team accountable • Quickly adjust schedules as priorities change throughout the day

🎯 Requirements

• ServiceTitan experience is a must • Experience in the home service industry is highly preferred • Strong attention to detail • Sound critical thinking and problem-solving skills • Ingenuity and resourcefulness • Ability to multitask • Provides a 5-star customer experience • An empathetic and upbeat attitude • Ability to thrive under pressure • Driven for excellence • High School Diploma or GED • 1+ year of dispatch experience, preferably dispatching technicians • Proficiency with Microsoft Office or Google Suite • Strong ability to multitask and switch priorities quickly • Excellent organizational and communication skills

🏖️ Benefits

• Medical, Dental and Vision Insurance • Pet Insurance • Work from home! • Employee Discounts • 401(k) with 4% company match • PTO, Paid Holidays and Paid Parental Leave • Company-provided laptop, monitor and headset

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