UX Researcher – Growth

Job not on LinkedIn

🔥 0 minutes ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $146k - $183k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔬 UX Researcher

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Tailscale

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

☁️ SaaS

🔐 Security

📡 Telecommunications

💰 $100M Series B on 2022-05

SaaS • Security • Telecommunications

Tailscale is a company that provides a modern VPN solution founded on WireGuard technology, simplifying networking by creating secure, software-defined networks that connect users, services, and devices with ease. By eliminating the complexities of legacy VPNs, Tailscale offers secure remote access, site-to-site networking, and multi-cloud networking, all while ensuring user-friendly, quick deployment without complex configurations. Recognized for enabling zero-trust environments and seamless workflows, Tailscale supports robust security features such as automated user onboarding, encryption, and access control lists (ACLs). This tool is particularly popular for both enterprise and personal use, praised for its integration capabilities and ease of use, making secure networking accessible anywhere, regardless of infrastructure.

📋 Description

• Run growth research studies supporting the growth team's experiment pipeline and tactical questions • Own the full study lifecycle, including scoping, recruiting, conducting, analyzing, and communicating results • Design evaluation and diagnostic studies for adoption experiences • Conduct moderated and unmoderated usability tests, interviews, mixed-methods research, longitudinal studies, surveys, and feedback forms • Analyze behavioral data from logs to inform research, validate hypotheses, and triangulate with experimental and unmoderated test data • Review community forums and feedback forms to identify research opportunities • Identify user needs during trial, proof-of-concept, and adoption phases • Model and map adoption behaviors and define personas • Develop toward independently surfacing research opportunities and managing a growth research program • Partner with the Growth PM and Growth Designers to translate hypotheses into study designs and actionable findings • Help test and validate designs, identify adoption friction, and suggest experiment and design ideas • Work alongside the growth team's experiment and A/B testing cadence • Develop expertise in how users find, try, and adopt Tailscale • Extend into pricing, packaging, billing, and SKU research • Collaborate with other researchers on related research questions

🎯 Requirements

• 5+ years of experience in UX research or a related applied research field • Strong quantitative research skills, including survey design, experimental methods, and statistical analysis • Solid usability testing skills across moderated and unmoderated methods • Expertise using one or more usability testing platforms • Fluency with quantitative data analysis, experimental design, survey methodology, and inferential statistics • Experience independently managing study logistics, including recruiting, scheduling, and compensation • Clear, effective communication tailored to product and engineering audiences • Experience working in a SaaS or B2B product environment

🏖️ Benefits

• An inclusive, flexible environment where you can be your authentic self • A competitive total compensation package including base salary and an equity incentive plan • Comprehensive group benefits with no waiting period, including health, vision, dental, and more for you and your family • Remote-first work environment with flexible work arrangements • Virtual and in-person social events • Corporate co-working program, including WeWork or similar spaces • Employer-funded retirement contributions matching employee contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of eligible compensation • Annual company retreat and team off-sites • $1,500 USD annually for professional development • Mentorship, coaching, and internal promotion opportunities • Flexible paid time off program • Company-owned laptop, with choice of Mac or PC • Monthly home internet reimbursement • $500 USD home office workstation customization allowance • Paid parental leave top-ups: 20 weeks for birthing parents and 16 weeks for non-birthing parents • Accessible and inclusive hiring process with accommodations available