Billing and Claims Support Representative

🔥 4 minutes ago

🗽 New York – Remote

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💵 $24 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🦅 H1B Visa Sponsor

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👻 Ghost score 1%

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Talkspace

201 - 500 employees

Founded 2011

💼 Consulting

🏥 Healthcare

🛍️ eCommerce

Consulting • Healthcare • eCommerce

Talkspace is an online therapy platform that provides accessible mental health care through licensed therapists and psychiatric providers. Users can engage in therapy through text, audio, and video sessions, as well as receive medication management when needed. Talkspace aims to make therapy convenient and affordable by partnering with major insurance providers and offering various treatment options for individuals, couples, and teens dealing with a range of mental health issues.

📋 Description

• Organize and process claims into the database, ensuring accuracy and efficiency. • Maintain accurate records of all claims and invoices processed. • Support a streamlined process for efficient and accurate billing. • Work closely with internal team members to resolve billing issues and ensure timely reimbursement for Talkspace. • Ensure compliance with relevant laws, regulations, and policies related to claims and billing. • Communicate effectively with team members and other departments. • Perform other related duties as assigned.

🎯 Requirements

• Bachelor's degree in accounting, finance, or related work-experience. • 1+ year of experience with electronic claims processing and/or billing software required. • Proficient in Microsoft Office (especially Excel). • 2+ years of experience in billing and accounting is preferred. • Healthcare experience, experience with medical billing codes and terminology is preferred. • Experience working in a provider's office or health insurance company.

🏖️ Benefits

• Comprehensive Medical, Dental and Vision plans • Pre-tax benefits: HSA/ FSA • 401k Retirement Savings Program with matching • Voluntary benefits including disability, basic life or pet insurance, etc. • Monthly Wellness Stipend to promote mental and physical self-care • Flexible PTO and Remote First Environment • Regular team events, including Wellness Workshops and Team Building Events • Free access to Talkspace products for you and one household member, as well as access to a friends and family discount!

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