Senior Billing Specialist

🕒 Yesterday

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Talogy

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1946

👥 HR Tech

☁️ SaaS

🤝 B2B

HR Tech • SaaS • B2B

Talogy is a global provider of talent assessment, development, and consulting solutions that helps organizations hire, identify, and develop the right people. Talogy offers a SaaS assessment platform (TalogyTech) that integrates with ATS systems, a portfolio of psychometrically-backed assessments, and in-person consulting and coaching services. The company emphasizes data security, accessibility, in-house research and technology, and serves enterprise clients worldwide with solutions for hiring, leadership development, succession planning, and early-career talent.

📋 Description

• Prepare, review, and process customer invoices for assigned business units and customer portfolios, ensuring invoices are accurate, timely, complete, and consistent with contract terms, purchase orders, statements of work, billing schedules, rate tables, and customer requirements. • Execute recurring, subscription, usage-based, milestone, project, and one-time billing processes, including manual invoicing, NetSuite uploads, and related billing-system workflows. • Review source billing data, including customer master data, order forms, usage files, project milestones, tax/customer details, purchase order requirements, and billing support, to identify and resolve discrepancies before invoices are issued. • Maintain billing schedules, customer billing attributes, rate tables, invoice delivery instructions, portal requirements, and other billing master data in accordance with company policies and internal controls. • Serve as a primary contact for customer billing inquiries, invoice corrections, portal submission issues, payment-application questions, and billing-related disputes; coordinate timely resolution with internal teams and customers. • Partner with Sales, Client Success, Operations, Revenue Accounting, Collections, and other Finance teams to resolve contract, order, delivery, billing, and customer-account issues that impact invoicing or cash collection. • Support collections activity by researching invoice disputes, providing billing support, correcting invoice issues, and escalating root-cause items; coordinate payment-term or credit-related matters with the appropriate Finance leader. • Prepare billing, AR, aging, unbilled, exception, and collection-support reporting; analyze trends, recurring defects, and process bottlenecks for management review. • Support month-end close by completing billing cutoffs, invoice reconciliations, unbilled review, billing exception follow-up, and audit-ready support for assigned areas. • Provide backup operational coverage for the Billing Supervisor / Billing Lead as needed, including support for billing queue monitoring, issue triage, invoice review, customer escalation tracking, reporting follow-up, and coordination of priority billing activities. • Contribute to process improvement, documentation, SOPs, controls, and system enhancements, including NetSuite and Subscription 360 testing, data cleanup, post-go-live stabilization, and issue resolution. • Ensure adherence to company policies, internal controls, customer requirements, and relevant accounting, tax, and billing procedures.

🎯 Requirements

• Associate degree in Accounting, Finance, Business, or a related field required; Bachelor’s degree preferred. • Minimum of 4 years of experience in billing, accounts receivable, order-to-cash, revenue operations, or a similar finance operations role. • Strong understanding of subscription, recurring, usage-based, project, milestone, and manual billing processes. • Experience reviewing customer contracts, order forms, statements of work, billing schedules, purchase orders, rate tables, and customer billing requirements. • Experience using ERP or billing systems; NetSuite experience strongly preferred. • Strong Excel skills, including large data sets, reconciliations, uploads, pivot tables, lookups, and billing support files. • Strong knowledge of AR processes, billing controls, invoice accuracy requirements, customer account maintenance, and audit support expectations. • Excellent attention to detail, organization, follow-through, and ability to meet recurring billing and close deadlines. • Strong written and verbal communication skills, with the ability to work professionally with customers and cross-functional internal teams. • Ability to manage multiple priorities in a fast-paced, changing environment while maintaining accuracy and ownership.

🏖️ Benefits

• Remote work options