Account Manager

🕒 April 15

🏢🏡 New York City – Hybrid

💵 $110k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Talos

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

💳 Fintech

☁️ SaaS

₿ Crypto

💰 $105M Series B on 2022-05

Fintech • SaaS • Crypto

Talos is a provider of institutional-grade software solutions for trading and managing digital assets. The company offers a trading platform that provides complete support for the end-to-end trade lifecycle, including pre-trade, trade, and post-trade activities, with capabilities such as connectivity, liquidity access, and smart order routing. Talos caters to a range of institutional clients, including asset managers, hedge funds, banks, broker-dealers, and crypto funds, with tools for portfolio construction, risk management, treasury and settlement, and post-trade analytics. Additionally, Talos provides white-label solutions and APIs for seamless integration with clients' existing systems, ensuring secure, reliable, and efficient trading operations across the digital asset market.

📋 Description

• Execute and continuously refine the account management strategy, leveraging both qualitative insights and quantitative data • Own and manage the full post-contract lifecycle for new and existing Talos clients, from onboarding through ongoing support • Maintain and manage revenue forecasts, with a focus on identifying cross-sell and upsell opportunities • Partner closely with Sales, Product, Solutions, and Engineering teams to ensure client needs are met and represented in product development • Build and nurture strong client relationships, providing consultative guidance on trading workflows and platform usage • Drive client value realization while maximizing long-term contract value • Monitor and proactively improve overall client health, engagement, and satisfaction

🎯 Requirements

• 3+ years of experience in account management or a similar client-facing role (e.g., Sales Trading, Execution/Algo Sales) • Background in traditional capital markets required • Experience with electronic trading platforms and workflows • Demonstrated ability to work with clients to solve complex trading or technology-related challenges • Experience managing commercial discussions and/or contract negotiations preferred • Familiarity with digital assets and crypto markets preferred • Excellent verbal and written communication skills

🏖️ Benefits

• Monthly wellness credit for personal use, such as gym memberships, massages, or ski passes • Paid lunches in the office • Monthly fitness and evening socials to foster connections with colleagues • Annual offsite events to engage with the wider team