Sales Engineer

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $95k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Sales Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Tangent

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🤖 Artificial Intelligence

☁️ SaaS

Consulting • Artificial Intelligence • SaaS

Tangent is a digital consultancy focused on bridging the digital sustainability gap for enterprises. They help companies build future-ready digital experiences, products, and capabilities that prioritize people, planet, and purpose. Tangent offers services in strategy and consultancy, customer experience and design, technology, AI and data, and business architecture and change. They work with a variety of clients, including prominent enterprises like SAP, UK Power Networks, and New Balance, to drive innovation and market disruption. Additionally, Tangent invests in creating sustainable digital practices and has formed a specialist AI division to turn AI hype into practical business applications. With locations in London, Valencia, Cape Town, and Newcastle, Tangent operates both hybrid and remote models.

📋 Description

• Serve as the primary technical resource for distributors, dealers, and installers on TanDeck products • Act as the bridge between the market and Engineering, representing field feedback, performance issues, and customer needs to Engineering, and communicating engineering and product decisions back out to the channel • Collaborate with distributors, dealers, and installers on install solutions, including substructure recommendations, installation techniques, and material selection for TanDeck decking systems • Support installers with installation best practices, fastening/fabrication guidance, and jobsite troubleshooting • Support new product launches by training distributors, dealers, and installers on what changed, why, and how it affects specification or installation • Investigate and help resolve field performance complaints in coordination with Engineering, Production, and Quality • Support code compliance and testing documentation, including ICC-ES reports, span tables, and fire ratings, for architects, builders, and code officials • Develop training documents, manuals, and technical resources to support distributor, dealer, and installer education • Create and deliver in-person and virtual presentations to train distributor and dealer networks on best practices and product line differences • Maintain detailed records of customer interactions, technical support requests, and solutions provided • Gather field and channel feedback and communicate insights to Product, Engineering, and R&D teams to support continuous improvement • Represent the company at industry trade shows, dealer events, and technical workshops

🎯 Requirements

• Knowledge of plastics, polymers, or construction materials; HDPE experience strongly preferred • Strong communication and presentation skills, with the ability to simplify technical concepts for diverse audiences • Experience creating technical documents, training resources, or instructional content • Willingness to travel to customer sites and industry events (up to 75%) • Experience in fabrication, machining, or structural design with polymer-based products preferred • Experience in deck/dock installation preferred • Familiarity with building code and ICC-ES (or equivalent) testing requirements for decking products preferred • Familiarity with CAD software and technical drawing review preferred • Prior background building customer training programs (manuals, videos, presentations) preferred • Demonstrated ability to work cross-functionally with sales, product development, and manufacturing teams • Bachelor’s degree in Engineering, Materials Science, Industrial Design, or a related field required (or equivalent technical experience) • 3+ years of experience in technical sales, applications engineering, or deck/dock contractor/installation work required • Ability to travel to customer sites, jobsites, and industry events up to 75% of the time, including by air and car • Ability to work in and around jobsite and installation environments, which may involve exposure to outdoor conditions, tools, and construction materials • Ability to stand, move, and present for extended periods while conducting on-site training and trade show demonstrations • Ability to sit for extended periods while working at a computer or traveling