Account Manager

🔥 22 hours ago

🌽 Illinois, Ohio – Remote

🌽 Illinois – Remote 🏈 Ohio – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Tarrytown Expocare Pharmacy

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2007

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

💰 Private Equity Round on 2020-01

Healthcare • Healthcare Insurance • Pharmaceuticals

Tarrytown Expocare is a specialized long-term care pharmacy dedicated to serving the intellectual and developmental disability (IDD) and behavioral health communities. The pharmacy partners with nurses and support professionals to provide expert pharmacy services, ongoing training, and resources aimed at enhancing medication accuracy and efficiency. Tarrytown Expocare's mission is to deliver high-quality, compassionate, and cost-effective pharmacy solutions tailored for the unique needs of individuals in group home settings and beyond.

📋 Description

• Build and maintain trusted relationships with assigned accounts and agency staff • Visit client locations throughout the pharmacy service area • Provide pharmacy service audits and training collaboratively and supportively • Document findings in the pharmacy CRM tool • Submit daily reports by email to designated pharmacy contacts • Understand pharmacy services and scope to communicate pharmacy processes effectively • Resolve complaints and grievances related to pharmacy services with the pharmacy team • Educate clients on pharmacy processes • Discuss ideas with pharmacy staff to meet consumer demands effectively • Participate in professional meetings, conferences, and sponsored events as requested • Manage complex client concerns and requests professionally • Support appropriate resolution and adequate follow-up • Assist with client onboarding and collaboration among clients, sales, and pharmacy teams • Serve as a liaison between pharmacy operations and agencies to ensure service consistency, client satisfaction, and retention

🎯 Requirements

• Certified Pharmacy Technician (CPhT), or experience in a related field, or equivalent years of experience, or minimum 3+ years as a Direct Support Professional (DSP) or Qualified Developmental Disabilities Professional (QDDP) • Working knowledge of or ability to learn pharmacy applications such as FrameWorkLTC, ECM, or DocuTrack preferred • Familiarity with electronic and paper medication administration records (MARs) • Reliable transportation and current clean driver's license • Willingness and ability to travel frequently • Basic computer proficiency, including email and Microsoft Suite products • Ability to thrive in fast-paced situations • Experience leading a team in a metrics-based environment • Proficiency in English for reading, writing, and verbal communications • High school diploma required; college experience is a plus • Must be a US citizen or permanent resident; sponsorship is not available

🏖️ Benefits

• Equal opportunity employer • Diversity-valuing workplace • Full-time Monday–Friday schedule • Remote work arrangement, with approximately 80% travel throughout Illinois and Ohio