Senior Account Manager

Job not on LinkedIn

🔥 23 hours ago

🇺🇸 United States – Remote

💵 $80k - $90k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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Logo Brands

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2000

🏭 Manufacturing

📣 Marketing

📦 Logistics

Manufacturing • Marketing • Logistics

Logo Brands is a company that specializes in creating branded merchandise for sports fans. Their product range includes drinkware, tailgate supplies, home textiles, bags, coolers, and more, all featuring logos from major professional and college sports teams. They cater to fans of the NFL, MLB, NBA, NHL, soccer, and college sports, among others. Their products are designed to enhance the experience of supporting a favorite team, whether at home or at tailgate events. Additionally, Logo Brands offers lifestyle products for non-sports fans, featuring designs suitable for various occasions. The company emphasizes providing everyday essentials for fans' engagement and enjoyment of sports.

📋 Description

• Own and execute quarterly net revenue retention targets across assigned enterprise accounts • Build strategic account plans, lead regular business reviews (QBRs), monitor account health metrics, and proactively mitigate churn risks • Drive upsell and cross-sell opportunities across software, content, and services • Lead the full expansion sales cycle from opportunity identification and proposal creation to contract negotiation, procurement, and closing • Maintain a disciplined pipeline exceeding quota by at least 2x • Ensure rigorous CRM hygiene in Salesforce, optimize sales velocity, and identify immediate pull-forward opportunities • Maintain advanced understanding of the Logos platform and academic product use cases • Perform real-time product demonstrations highlighting new features, driving expansion, and addressing client pain points • Partner with Logos Learning to drive product adoption, track customer engagement, and recommend training • Conduct account research and prepare tailored briefs, agendas, and executive sponsor involvement for strategic meetings • Act as the voice of the customer to Product, Engineering, Marketing, and Finance • Deliver weekly and quarterly forecasts, make pipeline commitments, and engage executive stakeholders

🎯 Requirements

• 4+ years of client-facing SaaS account management experience leading high-level enterprise portfolios • Consistent history of meeting or exceeding net revenue retention (NRR) and expansion quotas • Ability to quickly demo pro-level software and confidently deliver live sales demos to C-level stakeholders and decision-makers • Deep familiarity with higher education structures and decision-making/procurement processes • Advanced experience in contract negotiations, proposal generation, and pipeline management using Salesforce or similar CRM tools • Strong data-analysis capabilities to assess account health and leverage AI/analytics tools to uncover expansion opportunities • 20% travel for key client meetings and industry events

🏖️ Benefits

• Competitive medical, dental, and vision insurance • Company-paid basic life, long-term, and short-term disability • Flexible paid time off • 10 company-paid holidays per year • 4 weeks' paid sabbatical after 10 years of service with an additional stipend • Paid maternity and paternity leave policy • Health Savings Account and Flexible Spending Account options • 401(k) plan with an employer match of up to 4% • Awards and recognition program