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Learning Experience Admin Coordinator

🔥 14 hours ago

🇺🇸 United States – Remote

đź’µ $54k - $82k / year

⏰ Full Time

🟢 Junior

📚 Learning and Development

🚫👨‍🎓 No degree required

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Logo of TaskUs

TaskUs

10,000+ employees

Founded 2008

🏥 Healthcare

📦 Logistics

📣 Marketing

đź’° Private Equity Round on 2018-08

Healthcare • Logistics • Marketing

TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.

đź“‹ Description

• Administer the Learning Management System, including user groups, course versioning, and curriculum assignments • Troubleshoot technical issues for learners • Audit training content and role mappings for accuracy and currency • Generate and analyze compliance reports for safety-critical roles • Update and maintain training dashboards • Maintain audit-ready digital training records • Coordinate digital logistics for new-hire classes, including access and learning-path assignments • Support trainers with administrative tasks • Identify workflow bottlenecks and propose digital process improvements

🎯 Requirements

• 6 months of experience in an office, administrative, or customer support role • Exposure to fast-paced or detail-oriented fields such as technology or logistics • Expert-level proficiency in Excel/Google Sheets, including VLOOKUPs and pivot tables • Comfortable working with Learning Management Systems (LMS) • Strong accuracy and data integrity focus • Organized and able to manage changing priorities • Able to explain technical information simply to teammates

🏖️ Benefits

• Medical, dental, and vision insurance • 401(k) with company match • Paid time off including vacation, sick leave, and holidays • Inclusive environment and positive impact on the community • Internal mobility and professional growth opportunities • Reasonable accommodations during the hiring process

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