Homeless Services, Coordinated Entry System Training and Instructional Design Specialist

Job not on LinkedIn

🔥 3 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $74.1k - $126k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📚 Learning and Development

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ICF

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1969

🏥 Healthcare

📦 Logistics

📣 Marketing

💰 $30M Grant on 2021-03

Healthcare • Logistics • Marketing

ICF is a global consulting and technology services company that helps government and commercial clients tackle complex challenges. The firm provides expertise in areas such as Federal IT modernization, energy and utilities, public health, climate resilience, disaster management, and transportation. ICF leverages data and analytics, artificial intelligence, and cybersecurity to deliver innovative solutions. With a strong commitment to corporate citizenship and sustainability, ICF supports social programs and community development, aiming for a sustainable, low-emissions future. The company operates worldwide, with significant presence in Europe through its offices in Belgium, Spain, and the UK.

📋 Description

• Develop and deliver instructor-led, virtual, online, and blended learning experiences using adult-learning principles and instructional-design best practices • Collaborate with CES leadership, subject-matter experts, CES users, participating providers, and program leaders • Maintain knowledge of CES policies, operating procedures, assessment practices, referral workflows, implementation requirements, and HUD guidance • Analyze learner knowledge and performance gaps and define target audiences, competencies, instructional goals, and measurable learning objectives • Design curricula, course outlines, lesson plans, facilitator guides, participant workbooks, presentations, job aids, FAQs, website tips, and performance-support resources • Translate complex policy, procedural, and technical information into accessible instructional content • Design instructional graphics, course layouts, user interfaces, storyboards, and finished learning products • Review training content for technical accuracy, policy alignment, instructional quality, accessibility, consistency, and usability • Prepare and deliver foundational and specialized CES training • Lead in-person training across the Continuum of Care and facilitate live webinars • Use demonstrations, exercises, case scenarios, role plays, guided practice, and group discussion • Adapt delivery methods for varied roles, provider types, experience levels, technical abilities, and CES familiarity • Schedule trainings and workshops and communicate registration, prerequisites, logistics, materials, and follow-up resources • Coordinate room setup, technology, attendance tracking, instructional materials, and webinar administration • Support course setup, enrollment, content maintenance, participant access, completion tracking, and reporting in learning-management or training platforms • Travel throughout the CoC geography to deliver training and support CES partners • Develop assessments, knowledge checks, quizzes, skills demonstrations, practice exercises, and course evaluations • Review assessment results, feedback, attendance, and technical-assistance requests to improve instruction • Conduct root cause analyses and recommend actions to CES Management Entity leadership • Resolve training issues and refer policy or procedural issues to cross-functional CES partners • Identify innovative and cost-effective methods for delivering high-quality training at scale

🎯 Requirements

• Bachelor’s degree in instructional design, education, adult learning, training and development, human services, public administration, communications, social work, or a related field; an equivalent combination of relevant education and professional experience may be considered • Minimum two years directly related experience with Continuum of Care program and HUD Coordinated Entry programs • Experience preparing and delivering instructor-led, virtual, or online training for professional audiences • Experience developing curricula, lesson plans, presentations, eLearning content, tutorials, job aids, or other instructional materials • Knowledge of adult-learning principles, instructional-design practices, facilitation methods, and learner assessment • Strong public-speaking, presentation, facilitation, writing, interpersonal, organizational, and project-management skills • Ability to explain technical and policy concepts to learners with different roles, experience levels, and technical abilities • Strong attention to detail and ability to maintain accurate project, course, and version-control documentation • Ability to work independently and collaboratively in a multidisciplinary environment • Ability to travel throughout the CoC geography as needed • Preferred: Understanding of the Continuum of Care program and HUD Coordinated Entry requirements • Preferred: Ability to prioritize and manage multiple activities while meeting stringent deadlines • Preferred: Ability to collaborate with subject-matter experts and translate complex information into clear learning content • Preferred: Ability to provide responsive and professional user support through multiple communication channels

🏖️ Benefits

• Equal opportunity employer • Reasonable accommodations for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs • Confidential accommodation support • Benefit offerings referenced in the Transparency in (Benefits) Coverage Act