Relocation Operations Training Specialist

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $60k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sirva

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📦 Logistics

🤝 B2B

🏠 Real Estate

Logistics • B2B • Real Estate

Sirva is a global leader in relocation and moving services that provides employee relocation solutions to corporate clients and moving services to consumers. Its offerings include corporate relocation and mobility (HR/mobility services, visa & immigration, expense management, talent development, reporting & analytics), household goods moving and shipment, commercial moving, temporary accommodations, property management, home buying/selling support, mortgage services, and technology solutions to support relocations. Sirva operates a family of brands (including Allied, northAmerican, Global Van Lines, Alliance, and Sirva Mortgage) with a footprint covering 190+ countries and 69 global locations, serving enterprise and individual clients worldwide.

📋 Description

• Design, develop, deliver, and continuously improve training programs, communications, operational documentation, and change management initiatives supporting Sirva operations and strategic client accounts • Serve as a liaison between Account Management, Operations, Learning & Development, and client stakeholders • Develop, coordinate, and facilitate onboarding and ongoing training programs for consultants, CXO teams, and operational stakeholders • Facilitate instructor-led, virtual, and self-paced learning solutions • Measure training effectiveness through surveys, participant feedback, and operational performance trends • Maintain training calendars and ensure timely delivery of required learning programs • Develop and maintain training materials, process documentation, job aids, operational guides, presentations, and client-facing collateral • Ensure materials meet client branding, formatting, language, and quality standards • Perform quality reviews for accuracy, consistency, completeness, and alignment • Produce client-ready presentations and communications • Support operational and client-driven initiatives from planning through implementation and post-launch adoption • Coordinate stakeholders, dependencies, timelines, communications, and training activities for new process rollouts • Facilitate lessons learned reviews and identify risks, gaps, and improvement opportunities • Identify opportunities to improve training effectiveness, operational consistency, and employee productivity • Leverage emerging technologies, AI tools, learning platforms, and automation solutions • Monitor training metrics and operational feedback to recommend process improvements • Support governance activities related to training documentation and change implementation

🎯 Requirements

• Exceptional attention to detail with demonstrated ability to deliver highly accurate, polished, and professional work products • Strong organizational skills and project coordination with ability to manage multiple competing priorities • Ability to anticipate dependencies, risks, and downstream impacts of operational changes • High level of accountability and ownership for deliverables • Ability to work independently while collaborating effectively across global teams • Strong presentation, facilitation, and communication skills • Ability to develop and deliver high-quality client-facing communications, training materials, and presentations • Experience using AI-enabled productivity tools, Microsoft Copilot, learning technologies, and digital content platforms • Experience supporting large, complex client accounts preferred • Minimum 5 years’ experience in Relocation Operations strongly preferred • Experience with both US Domestic and Global Operations preferred • Experience with project implementation and operational change management • Bachelor's Degree preferred

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401(k) • FSA/HSA • Employer HSA Match • Life & Disability Insurance • Paid Time Off • Volunteer Time Off • ID Theft Protection Plan • Comprehensive benefits package