Revenue Assurance Manager

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $99.6k - $161.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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Logo of TDS Telecommunications LLC

TDS Telecommunications LLC

1001 - 5000 employees

Founded 1969

📡 Telecommunications

👥 B2C

🛍️ eCommerce

Telecommunications • B2C • eCommerce

TDS Telecommunications LLC is a leading provider of high-speed fiber internet, telephone, and television services. The company focuses on delivering reliable and affordable connectivity for both residential and business customers. With a commitment to community involvement and customer support, TDS is dedicated to enhancing the online experience through advanced technology and excellent service.

📋 Description

• Lead revenue assurance operations, governance, and risk management for product, pricing, promotional, and billing-related changes • Oversee governance and intake processes and review/approve requests for completeness, accuracy, and compliance • Oversee revenue assurance reporting, performance metrics, trend analysis, exception monitoring, and risk identification • Lead revenue assurance activities for projects and business initiatives, including impact assessment, issue resolution, risk identification, and status reporting • Manage the performance, development, workload, and priorities of revenue assurance team members • Oversee validation and testing activities for product, pricing, promotional, billing, and system changes • Review results, exceptions, and billing outcomes and direct issue investigation and root cause analysis • Lead process improvement, automation, and operational efficiency initiatives related to revenue assurance activities and controls

🎯 Requirements

• Bachelors degree (or higher) -OR- 4+ years professional work experience • 6+ years’ experience in billing systems, revenue assurance, product catalog, financial analysis, or business operations • 3+ years’ leadership experience, including people leadership, project leadership, or cross-functional initiative leadership • Experience analyzing data, billing outcomes, revenue assurance risks, and business impacts in a complex technical, billing, product, or operational environment • Demonstrated project management, prioritization, resource coordination, and business decision support skills • Experience implementing governance, quality assurance, internal control, process improvement, or operational readiness standards • Ability to build productive working relationships, influence stakeholders, and coordinate cross-functional teams through complex business changes • Experience coordinating cross-functional testing, validation signoff, or release readiness activities for billing-impacting changes • Strong written and verbal communication skills, including the ability to translate complex financial, technical, and operational issues for leadership and cross-functional stakeholders • MBA or advanced degree preferred • Wireless, broadband, telecommunications, or subscription-based billing experience preferred • Experience with SharePoint, Power BI, SQL, reporting tools, or similar enterprise systems preferred • Experience with product catalog and billing platforms preferred

🏖️ Benefits

• Medical Coverage • Dental Coverage • Vision Coverage • Life Insurance • 401(k) Plan • Generous Vacation & Paid Sick Leave • Seven Paid National Holidays & One Floating Holiday • Paid Parental Leave (6 weeks after 12 months of employment) • Adoption & Surrogacy Assistance • Employee Assistance & Wellness Programs • Short-Term & Long-Term Disability • TDS Service Discounts • Education Assistance • Paid Volunteer Time • Associate Resource Groups supporting community and professional development

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