Senior Infrastructure Systems Engineer

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $100k / year

⏰ Full Time

🟠 Senior

👷 Infrastructure Engineer

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Ascend Technologies

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

💼 Consulting

🏭 Manufacturing

📦 Logistics

Consulting • Manufacturing • Logistics

Ascend Technologies is the largest Technology Solutions Provider in the Central U. S. , specializing in a wide range of IT consulting services including healthcare consulting, cybersecurity, IT infrastructure management, and cloud solutions. Committed to empowering businesses with reliable and scalable technology, Ascend offers strategic consulting, managed IT services, data protection, and application development to help organizations thrive in an evolving digital landscape. With a focus on innovative solutions and a dedicated support team, they aim to transform technology strategies for enhanced security and efficiency.

📋 Description

• Provide escalated support and operational maintenance to client environments • Work on client project initiatives, including infrastructure upgrades and new technology deployments • Serve as an escalation point for the Network Operations Center and support engineers • Resolve complex issues and assist non-technical users with remote troubleshooting • Operate and maintain Windows servers in VMware/Hyper-V virtualized environments • Build and manage Azure and AWS environments • Support high-availability and disaster-recovery environments • Analyze server alerts, troubleshoot resource utilization, and identify root causes • Manage Windows Server operating systems, roles, features, security patching, permissions, certificates, logging, backup, and recovery • Manage and troubleshoot VMware vSphere and Hyper-V infrastructure • Implement, configure, and maintain Hyper-V clusters • Collaborate with cross-functional teams on virtualization solutions • Participate in on-call rotations and perform off-hours changes when needed • Perform other responsibilities assigned by management

🎯 Requirements

• 7+ years of similar work experience in a client-facing role • VMware certifications, including VCP/VCAP • Advanced PowerShell scripting experience • Proficiency in cloud technology infrastructure, networking, and system integrations • Experience responding to client questions and providing timely, professional support • Experience with operational maintenance, system upgrades, and issue troubleshooting • Ability to provide responsive service and quality work products • Strong client service orientation and timely communication • Excellent organizational, verbal, and written communication skills • Ability to manage multiple tasks in a fast-paced, team-oriented environment • Experience with Windows Server operating systems, including deprecated versions 2008, 2008 R2, and 2012 • Knowledge of Windows Server roles and features, including Active Directory/Entra, DNS, DHCP, file and print services, failover clustering, Remote Desktop Services, Network Policy and Access Services, Web Server, NTP, WMI, and Certificate Authorities • Understanding of Windows Server backup, recovery, security, feature patching, logging, and share versus NTFS permissions • Understanding of Microsoft Certificate Authority hierarchies and certificate issuance and revocation • Understanding of VMware vSphere components, hosts, datastores, vSwitches/port groups, virtual machines, snapshots, VMware Tools, maintenance mode, and host patching • Ability to manage and monitor Hyper-V virtual machines, hosts, networks, and clusters • Ability to participate in on-call rotation and perform off-hours changes • Preferred: Microsoft MCP or MCSA certifications • Preferred: Linux experience • Must be able to sit, stand, and bend for the duration of the shift • Occasional lifting up to 50 lbs and driving to client work sites

🏖️ Benefits

• Fully remote position • Starting compensation of $100,000 per year • Opportunity to work on client projects involving infrastructure upgrades and new technology deployments • Diversity, equity, and inclusion commitment • Team-oriented environment • Occasional lifting up to 50 lbs