Operations Analyst – Healthcare SaaS

Job not on LinkedIn

🔥 2 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

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TeamBuilder

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11 - 50 employees

Founded 2021

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 $895k Seed Round - Teambuilder on 2023-08

Healthcare • Consulting • Logistics

<TeamBuilder> TeamBuilder is an intelligent, predictive scheduling platform purpose-built for ambulatory care that provides real-time operational intelligence to optimize staff and space utilization. The platform replaces spreadsheets and static tools with predictive analytics, schedule recommendations, and operational insights to reduce labor waste, improve coverage, and give enterprise visibility across clinics. TeamBuilder is offered as a B2B SaaS product targeted at health systems and ambulatory operations teams.

📋 Description

• Assess clinical workflows, staffing models, scheduling practices, and operational constraints • Partner with clinical, operational, and technical stakeholders to clarify requirements, pain points, and priorities • Identify opportunities to improve staffing, scheduling, capacity utilization, and workflow efficiency • Analyze workforce, scheduling, patient volume, productivity, utilization, labor cost, and capacity data • Use Excel, SQL, and BI tools to uncover trends, root causes, and improvement opportunities • Build repeatable analytical models supporting staffing, scheduling, planning, and performance decisions • Translate complex or incomplete client data into clear, practical recommendations • Develop command of the TeamBuilder product, data requirements, and customer use cases • Evaluate client data quality, completeness, limitations, and relationship to clinical workflows • Partner with Product, Engineering, Implementation, and Customer Success on configuration and product needs • Build and maintain dashboards, reports, metrics, and performance models • Define KPIs to help clients monitor performance and measure outcomes • Prepare concise, executive-ready presentations explaining findings, recommendations, and impact • Translate clinical workflows, analytical findings, labor requirements, and operational needs into TeamBuilder configuration • Configure staffing templates, scheduling rules, provider availability, room capacity, workflow constraints, and workforce policies • Facilitate conversations with clinical and operational leaders to understand operating models, challenges, and priorities • Serve as a trusted advisor connecting client data, workflow, labor systems, product capabilities, and outcomes • Validate configuration and analytics against real-world workflows and expected outcomes • Monitor post-implementation performance and identify opportunities for continued optimization

🎯 Requirements

• 3+ years in healthcare operations, analytics, consulting, healthcare technology, implementation, or a related field • Experience with healthcare SaaS, workforce management, scheduling, clinical operations, or healthcare analytics • Ability to understand product functionality, data requirements, configuration options, and client workflows • Strong experience with client data, validation, interpretation, and operational decision-making • Deep understanding of workforce management, staffing, scheduling, time and attendance, productivity, labor utilization, provider availability, and capacity planning • Strong knowledge of healthcare operations, ideally from clinical or ambulatory care experience • Advanced Excel, including pivot tables, complex formulas, modeling, and scenario analysis • SQL or comparable database-querying experience • Experience with data analysis, validation, modeling, dashboards, reporting, and performance metrics • Experience with BI tools such as Power BI, Tableau, Looker, or similar platforms • Analytical storytelling and executive-ready PowerPoint or presentation materials • Familiarity with workforce-management, labor-management, scheduling, timekeeping, payroll, or capacity-planning platforms • Familiarity with Epic, Oracle Health/Cerner, UKG, Workday, ADP, or similar systems • Must be authorized to work in the U.S.

🏖️ Benefits

• Annual performance bonus opportunity • Equity opportunities for eligible roles • Medical, Dental, and Vision coverage options with 70% company contribution toward medical premiums • Health Savings Account (HSA) eligible plan options • 401(k) with 3% company match • 15 days of PTO plus company holidays • Fully remote work environment with minimal travel required • Employee Assistance Program (EAP) • Tech and wellness reimbursements • Home-office setup • Annual company off-site • Passionate and balanced work environment

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